Customer Service Representative
hace 1 mes
At Intugo, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional customer experiences through proactive and timely support.
Key Responsibilities:- Handle inbound and outbound calls, addressing customer concerns and inquiries in a professional and courteous manner.
- Address customer complaints and provide effective solutions to resolve issues.
- Educate customers on our products and services, ensuring they have a clear understanding of our offerings.
- Guide customers through the online application process, providing clear and concise instructions.
- Document all client interactions in a clear and coherent manner, maintaining accurate records of customer interactions.
- Assist customers with scheduling or adjusting payments, ensuring seamless transactions.
- Follow established communication procedures, guidelines, and policies to ensure consistency and quality in customer interactions.
- Maintain composure in escalated situations, providing calm and professional support to customers.
- Provide accurate, valid, and complete information by using the right methods and tools.
- Perform other functions as assigned by management, contributing to the overall success of the team.
Our Customer Service Representative will work a 5-day week, with 2 days off. The schedule includes:
- Monday: 5 am - 2 pm
- Thursday: 7 am - 4 pm
- Friday: 7 am - 4 pm
- Saturday: 6 am - 3 pm
- Tuesday and Wednesday: Off
We offer a competitive salary of $15,000 monthly, along with a range of benefits that support your well-being and career growth.
-
Customer Service Representative
hace 1 mes
Cd Obregon, Sonora, México intugo A tiempo completoCustomer Service RepresentativeAt Intugo, we're seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers through inbound and outbound calls, emails, and other communication channels. Your primary goal will be to resolve...
-
Customer Service Representative
hace 4 semanas
Cd Obregon, Sonora, México intugo A tiempo completoCustomer Service RepresentativeWe are seeking a highly motivated individual to assist customers with their inquiries and provide information about our products or services.Responsibilities:Answer inbound calls and respond to customer inquiries in a professional mannerIdentify customer needs and recommend appropriate products or servicesKeep accurate records...
-
Customer Service Representative
hace 4 semanas
Cd Obregon, Sonora, México intugo A tiempo completoJob SummaryAs a Customer Service Representative at Intugo, you will be the face of our company, handling inbound and outbound calls, addressing customer concerns, and providing top-notch support. Your excellent communication skills, both written and verbal, will help you navigate complex situations and ensure customer satisfaction.Responsibilities• Handle...
-
Customer Service Representative Position for Intugo
hace 1 semana
Cd Obregon, Sonora, México intugo A tiempo completoWe are seeking a highly motivated and dedicated individual to join our team as a Customer Service Representative. At Intugo, we value exceptional customer service and strive to provide the best possible experience for our customers.Job SummaryThis role involves handling inbound and outbound calls, emails, and other customer interactions to address inquiries,...
-
representante de servicio al cliente bilingüe
hace 4 semanas
Cd Obregon, Sonora, México Customer Service Is A tiempo completoDetalle de la Vacante Customer Service IS busca un representante de servicio al cliente bilingüe Para la empresa Customer Service IS en Cajeme, Sonora El representante de servicio al cliente bilingüe será la conexión vital entre la empresa y clientes de habla hispana e inglesa, proporcionando soluciones efectivas y una experiencia...
-
Customer Service Ambassador
hace 4 semanas
Cd Obregon, Sonora, México Sonora Nearshore A tiempo completoWe are seeking a highly skilled Multilingual Support Specialist to join our team at Sonora Nearshore. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, utilizing your problem-solving skills and positive attitude to resolve issues efficiently.Key Responsibilities:Provide quotes and address...
-
Customer Service Ambassador
hace 1 semana
Cd Obregon, Sonora, México intugo A tiempo completoAbout IntugoAt Intugo, we pride ourselves on delivering exceptional customer experiences that exceed expectations. As a Customer Service Ambassador, you will be at the forefront of our efforts to engage with customers and provide top-notch support.Job DescriptionWe are seeking a highly skilled Customer Service Ambassador to join our team. The successful...
-
Cd Obregon, Sonora, México CHAT ASSASSINS A tiempo completoCompany OverviewChat Assassins is a dynamic and innovative organization dedicated to building high-performing virtual sales teams. Our mission is to create earth's best virtual sales teams that make a lot of money and win, while our vision is to be Earth's most dedicated organization to First Class Experience and Results.SalaryThe estimated salary range for...
-
Customer Experience Manager
hace 4 semanas
Cd Obregon, Sonora, México Exela Technologies A tiempo completoAbout ExelaExela Technologies is a leader in business process automation, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers...
-
Customer Experience Manager
hace 1 mes
Cd Obregon, Sonora, México Exela Technologies A tiempo completoAbout Exela TechnologiesExela Technologies is a business process automation leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela Technologies serves a growing roster of more...
-
Customer Experience Manager
hace 3 semanas
Cd Obregon, Sonora, México Exela Technologies A tiempo completoExela Technologies is seeking a highly motivated and organized Customer Experience Manager to join our team in San Francisco, CA. As a key member of our customer-facing team, you will be responsible for coordinating workflow within the team, prioritizing jobs, and delegating duties to associates. Your primary goal will be to provide a productive and...
-
Customer Experience Manager I Lead
hace 2 días
Cd Obregon, Sonora, México Exela Technologies A tiempo completoAbout Exela TechnologiesWe are a leading business process automation (BPA) leader, leveraging our global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience.With decades of expertise operating mission-critical processes, we serve a growing roster of more than 4,000...
-
Customer Experience Manager San Francisco Lead
hace 6 días
Cd Obregon, Sonora, México Exela Technologies A tiempo completoAbout Exela TechnologiesWe are a business process automation leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, we serve a growing roster of more than 4,000 customers throughout 50...
-
Sales Team Lead
hace 1 semana
Cd Obregon, Sonora, México Mondelēz International A tiempo completoRole OverviewWe are seeking a skilled Sales Team Lead to join our team in Obregón, Mexico. As a key member of our sales team, you will be responsible for leading a team of field sales representatives to achieve sales targets and deliver business results.Key ResponsibilitiesManage and develop a team of field sales representatives to ensure delivery of sales...
-
Client Support Liaison
hace 3 días
Cd Obregon, Sonora, México Sonora Nearshore A tiempo completoWe are seeking an individual to fill the role of Client Support Liaison at Sonora Nearshore.Key Responsibilities:Provide exceptional customer service and support via various communication channels.Deliver accurate quotes, address changes, and process payments in a timely manner.Requirements:Bilingual proficiency to effectively communicate with diverse...
-
Cd Obregon, Sonora, México Accutec Latam A tiempo completoWe are seeking a Client Success Account Specialist with expertise in order allocation to join our team at Accutec Latam. This role is a part of our Client Success Services team, responsible for managing and maintaining our premier accounts. The ideal candidate will have a strong background in customer service, sales, and order allocation, with the ability to...
-
Sales Team Lead
hace 4 semanas
Cd Obregon, Sonora, México Mondelēz International A tiempo completoJob SummaryMondelēz International is seeking a Sales Team Lead to lead a field sales representative team and ensure delivery of the sales strategy and achievement of annual KPIs and targets for a particular area.Key ResponsibilitiesManage, develop and motivate the team and work closely with the sales capability team to ensure delivery of training to the...
-
Business Development Associate
hace 1 semana
Cd Obregon, Sonora, México intugo A tiempo completoIntugo is Hiring a Business Development AssociateWe are seeking an experienced Business Development Associate to join our team. As a key member of our operations, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.About the Role:Pre-tax and COBRA plan administrationClient and participant...
-
Sales Area Manager
hace 2 días
Cd Obregon, Sonora, México Mondelēz International A tiempo completoLead a High-Performing Sales TeamWe are seeking an experienced Sales Area Manager to lead our field sales team in Mexico. As a key member of our organization, you will be responsible for developing and executing the sales strategy, driving revenue growth, and delivering exceptional results.About the Role:Develop and execute annual business unit plans to...
-
Administrative Support Specialist
hace 1 mes
Cd Obregon, Sonora, México intugo A tiempo completoJob Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Intugo. As an Administrative Assistant, you will play a critical role in supporting our operations and ensuring the smooth day-to-day functioning of our office.Key Responsibilities:Provide administrative support to our team,...