Operations Support Specialist
hace 2 días
About the Role
The Ops Support Specialist 4 is an entry-level position responsible for providing day-to-day operations support in alignment with Citi's operations support infrastructure and processes.
Key Responsibilities
- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research.
- Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed.
- Conduct basic analysis and research as well as workflow management.
- Support an expansive array of products and services.
- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed.
Requirements
- 1-3 years of relevant experience.
- Experience working in a business office or operational environment.
- Proficient computer and math skills with a focus on complex databases and spreadsheets.
- Demonstrates technical and administrative expertise.
- Consistently demonstrates attention to detail.
- Demonstrated knowledge of activities, policies, and procedures of a basic work area.
Location and Schedule
This role is based in Moras/Benito Juarez and requires a full-time commitment with a schedule of Monday to Friday from 3 pm to 11 pm.
Compensation
The estimated salary for this position is $60,000 - $80,000 per year, depending on experience and qualifications.
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