Operations Support Specialist for Account Management and Data Analysis

hace 24 horas


Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completo

Citi, a leading global financial institution, is seeking an Operations Support Specialist to join our team at Tecno Parque. This role is ideal for individuals with experience in account management and data analysis, who are looking for a challenging and rewarding career opportunity.

As an Operations Support Specialist, you will be responsible for providing day-to-day operations support, including record maintenance, storage and retrieval of records, account maintenance, imaging and opening of accounts in coordination with the Operations Core Team. You will also serve as a liaison between operations staff, relationship managers, project managers, custodians and clients.

The estimated salary for this position is $45,000 - $65,000 per year, depending on experience. If you are a detail-oriented individual with excellent communication skills and a passion for operations support, we encourage you to apply.

Key Responsibilities:

  • Provide operations support services, including record maintenance, storage and retrieval of records, account maintenance, imaging and opening of accounts
  • Serve as a liaison between operations staff, relationship managers, project managers, custodians and clients
  • Conduct basic analysis and research, as well as workflow management
  • Support an expansive array of products and services
  • Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact

Qualifications:

  • 1-3 years of relevant experience in account management and data analysis
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail

Work Environment:

This role is located at Tecno Parque, and requires a full-time commitment. The work hours are Monday to Friday, 9am to 6pm. Citi is an equal opportunity and affirmative action employer, committed to diversity and inclusion.



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