Store Technical Support Team Lead

hace 21 horas


Chihuahua, Chihuahua, México Autozone A tiempo completo
Job Overview

We are seeking a highly skilled and experienced Operations Specialist to lead our Store Technical Support team.

Responsibilities

The successful candidate will be responsible for:

  • Developing and managing the technical support staff
  • Providing 4th level support for Linux-based environments
  • Identifying, prioritizing, and resolving store problems
  • Collaborating with IT teams to resolve technical issues and improve processes
  • Assigning personnel to operations and directing their activities
Requirements

To be considered for this role, you must have:

  • An Associate's degree in Computer Science, Business Management, or Information Technologies
  • Two to three years of experience in technical support, customer service, or management
  • Fluent English and Spanish language skills
  • Technical certifications or skills in software and hardware troubleshooting
Compensation

The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.



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