Store Technical Support Team Lead
hace 21 horas
We are seeking a highly skilled and experienced Operations Specialist to lead our Store Technical Support team.
ResponsibilitiesThe successful candidate will be responsible for:
- Developing and managing the technical support staff
- Providing 4th level support for Linux-based environments
- Identifying, prioritizing, and resolving store problems
- Collaborating with IT teams to resolve technical issues and improve processes
- Assigning personnel to operations and directing their activities
To be considered for this role, you must have:
- An Associate's degree in Computer Science, Business Management, or Information Technologies
- Two to three years of experience in technical support, customer service, or management
- Fluent English and Spanish language skills
- Technical certifications or skills in software and hardware troubleshooting
The estimated salary for this role is $60,000 - $80,000 per year, depending on experience.
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