Technical Support Infrastructure Specialist
hace 3 días
Transform the customer support experience at Zapier by leveraging your expertise in full-stack software development. As a key member of our team, you will design and implement cutting-edge tools and applications that empower our support teams to deliver exceptional service experiences.
Zapier is a leader in workflow automation, enabling millions of businesses to connect their apps and automate tasks. In this pivotal role, you will have the opportunity to directly influence and redefine our customer support systems, enhancing customer satisfaction and productivity.
We are seeking an innovative and agile individual with a strong background in JavaScript and Python/Django. Your ability to adapt to shifting priorities and work across multiple codebases and projects will be essential in meeting the dynamic needs of our Support team.
In addition to your technical skills, you must be an excellent written communicator, able to effectively collaborate with cross-functional teams and partners throughout Zapier. Your ability to prioritize writing clean, maintainable code and balance addressing tech debt with shipping production-ready code is crucial to delivering solid products.
The salary for this position is estimated to be around $120,000 per year, based on industry standards and the location in the Americas.
Benefits include 100% remote work flexibility, a dynamic and fast-paced environment, opportunities for professional growth and development, and a commitment to inclusion and diversity.
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