Operations Excellence Leader
hace 2 semanas
About Amazon Operations
">Amazon is a global leader in e-commerce, committed to delivering exceptional customer experiences. Our operations teams are at the heart of this mission, working tirelessly to ensure fast, accurate, and secure delivery of millions of products worldwide.
">About the Role
">We are seeking an experienced Last Mile Delivery Manager to join our team in Toluca, Mexico. As a key member of our operations team, you will be responsible for leading the planning, execution, and improvement of last mile delivery services.
">Key Responsibilities
">- ">
- Setting Performance Goals: Establish and communicate performance goals to maximize productivity on route through training, analysis, and feedback of performance data.">
- Quality Control: Partner with the AMZL Delivery Station management team to establish and maintain quality control standards.">
- Process Improvement: Identify and lead process improvement initiatives using Lean tools and methods.">
- Cross-Functional Coordination: Coordinate tasks across various areas to ensure alignment of goals and tasks for program success.">
- Strategic Planning: Develop strategic plans and forecasts to appraise performance and resolve problems.">
- Project Management: Manage multiple complex projects simultaneously while ensuring procedures are followed for safety, building security, and product loss prevention.">
Requirements
">To succeed in this role, you will need:
">- ">
- Bachelor's Degree or Equivalent: A bachelor's degree or equivalent experience in a related field.">
- Experience: 2+ years of general experience, preferably in last mile operations or a similar field.">
- People Management Experience: 1+ year as a people manager.">
- Language Skills: Fluent English skills are required.">
- Flexibility: Ability to work a flexible schedule, including weekends, nights, and holidays.">
Preferred Qualifications
">If you have the following skills, it would be a plus:
">- ">
- Ambiguity Handling: Ability to handle ambiguity and changing priorities.">
- Communication Skills: Strong communication skills to ensure effective collaboration with stakeholders.">
Salary: $60,000 - $80,000 per annum, depending on experience.
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