Customer Experience Strategist
hace 7 días
At Autozone, we're seeking a highly skilled CRM Manager to join our team. This role will provide strategic, analytical, and operational support for our CRM team, driving growth and customer satisfaction.
Key Responsibilities:- Develop and implement customer segmentation models to enhance our customer experience.
- Design and manage data augmentation processes to improve customer insights and CRM system compliance.
- Collaborate with BI and Marketing teams to develop reporting and insights that measure campaign performance.
- Partner with executives to drive change based on campaign results.
- Bachelor's degree in Business, Advertising, Marketing, Data Sciences, or Information Technology.
- 5-7 years of experience in customer contact strategies, data augmentation, and CRM software.
- Experience in Loyalty marketing is a plus.
We're looking for a talented individual who can drive business impact and customer satisfaction. If you're passionate about CRM and customer experience, we'd love to hear from you.
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Customer Experience Strategist
hace 1 semana
Monterrey, Nuevo León, México Oracle A tiempo completoDrive Oracle Cloud Customer SuccessAs a key member of our team, you will partner with customers, sales, engineering, and product teams to design, demonstrate, and deploy Oracle Cloud architectures that address customer business problems. Your expertise will accelerate the adoption of Oracle Cloud services, including discovery, design, and deployment.Key...
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UX Researcher
hace 5 días
Monterrey, Nuevo León, México Zillow A tiempo completoAbout the TeamThe Experience Research team at Zillow is a multidisciplinary group of researchers, strategists, and scientists working together to drive innovation and improvement in customer experiences. We collaborate closely with product design teams to ensure that our research informs and shapes the products and services we offer.About the RoleWe're...
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Marketing Automation Strategist
hace 5 días
Monterrey, Nuevo León, México Cápita Works - Virtual Assistants In Mexico A tiempo completoCápita Works - Virtual Assistants In Mexico is seeking a highly skilled Marketing Automation Strategist to join our team. As a Marketing Automation Strategist, you will be responsible for developing and implementing marketing automation strategies that drive business growth and customer engagement.Key Responsibilities:Develop and execute marketing...
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Technical Account Strategist
hace 2 semanas
Monterrey, Nuevo León, México Blue Yonder A tiempo completoJob Title: Technical Account StrategistOverview:Job Summary: We are seeking a highly skilled Technical Account Strategist to join our Cloud Services Team at Blue Yonder. As a Technical Account Strategist, you will be responsible for providing technical guidance and support to our customers to ensure the successful implementation and operation of our...
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Customer Experience Specialist
hace 2 semanas
Monterrey, Nuevo León, México Regal Rexnord A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Regal Rexnord. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.Key ResponsibilitiesCustomer Service and Support: Provide timely and effective resolution to customer...
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Customer Experience Specialist
hace 2 semanas
Monterrey, Nuevo León, México Regal Rexnord A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Specialist to join our team at Regal Rexnord. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our valued clients.Key ResponsibilitiesCustomer Service and Support: Provide timely and effective resolution to customer...
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Product Strategist
hace 2 semanas
Monterrey, Nuevo León, México Kinedu A tiempo completoAbout Kinedu**What You'll Do**:We're seeking a skilled Product Strategist to oversee the end-to-end lifecycle of product requirements, from conceptualization to launch. This multifaceted role requires close collaboration with cross-functional teams, including engineering, marketing, content, customer support, and data analysts.**Your...
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Offering Strategist
hace 2 semanas
Monterrey, Nuevo León, México Vertiv Group Corp A tiempo completoJob DescriptionJob Title: Offering StrategistCompany: Vertiv Group CorpJob Summary:We are seeking an experienced Offering Strategist to join our team. The successful candidate will be responsible for developing and implementing strategies to drive business growth and revenue.Key Responsibilities:Develop and execute strategies to drive business growth and...
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Revenue Growth Strategist
hace 2 semanas
Monterrey, Nuevo León, México British American Tobacco A tiempo completoAbout the RoleWe are seeking a highly skilled Revenue Growth Strategist to join our team at British American Tobacco. As a key member of our Commercial Insights team, you will play a critical role in driving business growth and success.Key ResponsibilitiesWork closely with our RGM Team to provide key commercial insights and support business...
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Marketing Strategist
hace 5 días
Monterrey, Nuevo León, México Nymbus, Inc. A tiempo completoAbout the RoleNymbus, Inc. is a leading fintech company that is revolutionizing the banking industry. We are seeking a highly skilled Marketing Client Strategist to join our Nymbus Labs team.Key ResponsibilitiesDevelop and execute marketing strategies that drive success for our clientsCollaborate with cross-functional teams to research, develop, and...
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Customer Experience Specialist
hace 6 días
Monterrey, Nuevo León, México Regal Rexnord A tiempo completoJob SummaryWe are seeking a highly skilled Customer Care Analyst II to join our team at Regal Rexnord. This role will be responsible for advancing the customer experience through direct handling of assigned accounts, focusing on navigation activities related to forecasting, scheduling, quality, pricing, and warranty.Main ResponsibilitiesEnsure customer...
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Customer Experience Ambassador
hace 2 semanas
Monterrey, Nuevo León, México Xtendops A tiempo completoJob SummaryXtendops is seeking a highly skilled Customer Experience Advocate to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Manage customer inquiries and complaints in a timely and professional manner.Process orders and modifications,...
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Product Strategist
hace 2 semanas
Monterrey, Nuevo León, México Kinedu A tiempo completoAbout KineduKinedu is a leading technology company focused on improving early childhood development at scale.Job SummaryWe are seeking a highly skilled Product Strategist to join our dynamic team. As a Product Strategist at Kinedu, you will play a pivotal role in overseeing the end-to-end lifecycle of product requirements, from conceptualization to...
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Customer Experience Specialist
hace 2 semanas
Monterrey, Nuevo León, México Regal Rexnord A tiempo completoJob Summary:As a Customer Care Analyst II at Regal Rexnord, you will play a critical role in advancing the customer experience through direct handling of assigned accounts. Your responsibilities will include navigating activities connected to forecasting, scheduling, quality, pricing, and warranty.Main Responsibilities:Ensure that customer questions and...
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Customer Experience Manager
hace 5 días
Monterrey, Nuevo León, México Charger Logistics Inc A tiempo completoJob Title: Customer Experience ManagerCharger Logistics Inc. is a world-class asset-based carrier with a strong presence across North America. With over two decades of experience in providing top-notch logistics solutions, we have evolved into a leading transport provider, continuously growing and expanding our services.We invest in our employees, providing...
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Market Strategist
hace 2 semanas
Monterrey, Nuevo León, México Baxter A tiempo completoAbout BaxterBaxter is a leading global medical technology company that has been pioneering significant medical innovations for over 85 years. Our mission is to save and sustain lives, and we are deeply connected by our purpose.Job SummaryWe are seeking a highly skilled Market Strategist to join our team. As a Market Strategist, you will be responsible for...
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Energy Management Strategist
hace 2 semanas
Monterrey, Nuevo León, México 5 A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as an Energy Management Strategist. As a key member of our team, you will play a critical role in helping businesses develop cutting-edge energy management strategies and navigate the energy transition.Key ResponsibilitiesProspecting and Lead Generation: Identify and...
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Sourcing Strategist
hace 2 semanas
Monterrey, Nuevo León, México Ams A tiempo completoAbout UsWe are a leading talent solutions business, dedicated to helping our clients succeed in a rapidly changing market.With a global presence and a team of 10,000+ experts, we deliver projects for the world's most admired companies. Our expertise spans digital innovation, talent acquisition, and workforce management.The RoleWe are seeking a skilled...
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Customer Experience Operations Representative
hace 7 días
Monterrey, Nuevo León, México Gm Financial A tiempo completo{"title": "Customer Experience Operations Representative", "content": "About the RoleWe are seeking a highly skilled Customer Experience Operations Representative to join our team at Gm Financial. As a key member of our Customer Experience Operations team, you will play a critical role in improving our Net Promoter Score (NPS) and ensuring exceptional...
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Content Strategist/Community Engagement Specialist
hace 2 semanas
Monterrey, Nuevo León, México Dayma Agency A tiempo completoWe are seeking a creative and innovative Content Strategist/Community Engagement Specialist to join our team at Dayma Agency.**Key Responsibilities:**• Develop and implement a comprehensive content strategy to engage our audience and drive business results• Create high-quality, engaging content for traditional and digital campaigns• Design and manage a...