Global Procurement Coordinator

hace 2 días


Xico, México Pepsico A tiempo completo
About the Role

We are seeking a highly skilled Global Procurement Coordinator to join our team in North America. As a key member of our procurement team, you will be responsible for managing a team of analysts, ensuring timely processing of payment orders, and providing exceptional customer service.

Key Responsibilities
  • Manage a team of up to 23 analysts responsible for R2P capabilities for North American operations
  • Ensure all team SLAs are met, including timely processing of payment orders and invoices
  • Complete purchase requisitions and fulfill purchase order requests
  • Provide permanent merchandising order management and support
  • Standardize processes to ensure service excellence and serve as the main liaison to US Go To Market Ops leadership
  • Develop future areas of ownership and specialization as the team grows and evolves
  • Ensure seamless service delivery and agile mindset to help the team evolve its structure for future growth and further specialization of team capabilities
  • Serve as the primary escalation point for all customer service-related issues as needed
Requirements
  • Bachelor's degree with 3-5 years of experience in business/operations
  • Fluent in English with excellent written and oral communication skills
  • Experience in procurement, customer service, or process order management
  • Previous people management experience
  • Strong analytical and problem-solving skills to formulate effective action plans to deal with issues proactively
  • Fluent with data and proven ability to utilize Excel to extract necessary data when needed
  • Demonstrated ability to leverage systems and tools
  • Exceptional organizational skills to handle high volumes of requests
  • Ability to effectively communicate in a professional and constructive manner and build favorable business relationships internally and with customers

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