Senior Sales Manager

hace 3 semanas

Monterrey, Nuevo León, México Citi A tiempo completo
Job Title: Coordinador Afore Monterrey Division Noreste

The Field Sales Sr. Supervisor is an intermediate position responsible for providing full leadership and direction to a team of employees in an effort to deliver a full range of sales and customer support activities in coordination with the Consumer Sales team. The overall objective of this role is to ensure the seamless delivery of support services to Citi clients and to assist team in meeting sales targets.

Key Responsibilities:
  • Manage a sales team by setting targets and monitoring progress against them, communicating expectations, clearly defining sales strategies and the business vision, and addressing the needs of individual team members
  • Resolve issues with client accounts in an effective and efficient manner
  • Facilitate and simplify the development of team territory and client plans, consistent with company sales strategies
  • Develop team targets and coach members in reaching and exceeding targets by monitoring quality and quantity of work
  • Ensure that the team delivers appropriate levels of service
  • Monitor clients' orders and resolve issues accurately, ensuring accuracy and promptness
  • Ensure compliance of managed team to all Citibank policies
  • Resource locations appropriately, ensuring that staffing needs are met
Requirements:
  • 2-5 years of relevant experience
  • Previous experience in sales and management required
  • Proactive leadership and motivational skills
  • Consistently demonstrates clear and concise written and verbal communication
  • Creative problem solving and strategic thinking skills
Education:

Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting

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