Program Manager, Fulfillment Experience

hace 1 día


Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

Job Summary

We are seeking a highly skilled Program Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. The successful candidate will be responsible for the end-to-end program management of the deployment, implementation, and launch of tactical programs and processes that make up some of Amazon's most strategic logistical initiatives.

Key Responsibilities

  • Ensure that you and the team remain customer-obsessed and take end-to-end ownership of everything within your grasp.
  • Provide tactical leadership of strategic initiatives and cross-functional coordination and task tracking.
  • Communicate across various stakeholders to ensure alignment of goals and tasks to ensure the overall success of the program.
  • Develop strategic plans and forecasts to appraise performance and problem resolution.
  • Manage multiple complex projects simultaneously and work within various time constraints to meet critical business needs.
  • Create and implement improvements to our transportation network that deliver flexible and efficient products on behalf of our customers.
  • Deploy to various geographies within Mexico to launch innovative delivery solutions.
  • Build relationships and work in a fast-paced, deadline-oriented work environment.

Requirements

  • 2+ years of program or project management experience.
  • Bachelor's Degree.
  • 2+ years of progressive responsibility in program or project management.
  • Demonstrated skill at building relationships.
  • Demonstrated ability to work in a fast-paced, deadline-oriented work environment.
  • Excellent English and Spanish written and verbal communication skills.
  • Strong presentation skills.
  • Strong negotiation skills.
  • Demonstrable problem-solving, mathematical, and analytical skills using data to drive decisions in a business environment.
  • Experience as a process deployment program manager.
  • Technical aptitude and familiarity with the design and utilization of complex systems.
  • Proven track record of complex and creative problem-solving and the desire to create and build new processes.
  • Ability to drive successful partnerships with cross-functional leadership to execute strategic initiatives and develop strategic roadmaps.
  • Demonstrated strong leadership skills when confronted with difficult situations.

Preferred Qualifications

  • Knowledge of Lean principles and DMAIC methodology.
  • Experience in MS Access and SQL.
  • Experience in requirement gathering and ability to write clear and detailed requirement documents.


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