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Operational Channel Manager
hace 2 meses
We are seeking a highly skilled Operational Channel Manager to join our team at Schneider Electric Gruppe. As a key member of our Home & Distribution division, you will play a critical role in driving strategic transformations and growing customer engagement.
Key Responsibilities- Develop and execute a strategy to grow customer engagement with our top customer persona, the Electrician.
- Work with the global team to coordinate efforts on loyalty programs, build digital capabilities, and increase the electrician base in Mexico.
- Analyze customer voice to improve product, customer interactions, and communication channels.
- Create synergies with the product team to position new products in the market.
- Support partnership programs with other brands.
- Digital acumen (PRMs)
- Customer-centric approach
- Eager to learn, creative, and innovative
- Not afraid of public speaking
- Proactive and dynamic
- Strategic thinking
- Results-oriented
- Ability to give/receive constructive feedback
- Bachelor's degree in business or marketing
- Experience with Microsoft Office Suite, Social Media, and Digital Design
- Channel management experience (minimum 5 years)
We are a leading global company that creates connected technologies to reshape industries, transform cities, and enrich lives. Our 135,000+ employees thrive in more than 100 countries, and we are committed to providing equal employment and advancement opportunities to all qualified individuals.
