Business Operations Analyst I

hace 3 semanas


Xico, México Bigcommerce A tiempo completo

At BigCommerce, we're dedicated to helping merchants succeed at every stage of growth. As an ecommerce process specialist, you'll play a crucial role in ensuring compliance with our business model and standards.

We're seeking a motivated and detail-oriented individual who can partner with cross-functional teams to streamline the quote-to-cash (QTC) process. Key responsibilities include:

  • Collaborating with sales and customer success teams to resolve account-related issues
  • Configuring accounts with purchased products and services
  • Generating contracts and managing enterprise collections
  • Designing mutually beneficial payment solutions for delinquent customers

To excel in this role, you'll need strong critical thinking and verbal/written communication skills, as well as experience working with SaaS ecommerce companies. Familiarity with CRM and billing/collections software is also a plus.

We offer a competitive salary range of $65,000 - $90,000 per year, depending on experience, along with benefits such as flexible work arrangements and professional development opportunities.

As part of our commitment to diversity, equity, and inclusion, we strive to create an inclusive atmosphere that allows every employee to contribute, grow, and thrive. If you're passionate about ecommerce and process improvement, we encourage you to apply.



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