Senior Business Operations Specialist

hace 7 días

Xico, México Crossell A tiempo completo

About the Role: As a Senior Business Operations Specialist at Crossell, you will play a critical role in supporting our Business Services Team. Your primary responsibility will be to provide strategic support with business-processing and technical support to our underwriting team. You will be responsible for organizing and working with detailed source documents, following procedures, and focusing on the assurance of data entry and quality in systems and tools used for risk clearance, create submissions, and control costing.

Key Responsibilities:

  • Modify, update, and process changes in applicable tools, systems, and documents, as needed.
  • Ensure adherence to established performance standards and metrics applicable to the business unit supported.
  • High competency with process guidelines and applicable tools and systems.
  • Focus and implement the development and maintenance of Standard Operating Procedures, system and tool enhancements, and testing/piloting changes.
  • Generate reports and documents, verifying information in predefined business reports for customers.
  • Audit compliance, compile, review, and verify data accuracy using source documents.
  • Interact with on-shore/off-shore contractors, as appropriate, to answer questions or give instructions.
  • Ability to accurately and efficiently analyze data to determine and communicate recommendations to customers.
  • High interaction and coordination with underwriters and other internal/external departments related.

About You: We are looking for a highly skilled and experienced professional who is passionate about business operations and process improvement. You will be ideal for the role if your profile includes:

  • 4-year degree in a technical field (Actuarial, Engineering, Economics, etc.).
  • (Re)Insurance knowledge, with minimum 5 years of relevant experience in P&C lines of business.
  • Coordinating and autonomously executing business operations processes with a focus on results and operational excellence.
  • Being proficient in English and Spanish (Other languages may be essential based on the Market/Team being supported).

About Crossell: Crossell is a leading provider of reinsurance, insurance, and other forms of insurance-based risk transfer. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought, or other characteristics.

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