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Business Support Specialist for Amazon LATAM
hace 2 meses
We are seeking a highly skilled Business Support Specialist to join our team in LATAM. As a key member of our Digital Commerce Center of Excellence, you will play a crucial role in ensuring excellent Business Support for 3rd party accounts, with a core focus on Amazon LATAM.
- Collaborate closely with our Digital Commerce Center of Excellence to align our Business Support goals and objectives.
- Ensure a smooth workflow process for 3rd party online Amazon businesses, including stock management, pick and pack, and missing products.
- Support project and process integration for business adaptations and other business requirements related to 3rd party Business Support workflows.
- Drive and update tools and processes to improve efficiency and quality of 3rd party Amazon businesses.
- Ensure good stock availability and respect retail calendar activities to ensure the right products are in the right place for our 3rd party Amazon accounts.
- Support and fulfill 3rd Party Online requests related to Amazon logistics operations in close collaboration with other departments.
- Play a key role in further expanding operations within the LATAM region.
- Work closely with Ecommerce Account Management, Digital Center of Excellence, Planning, Marketing, Legal, IT, Process Management, Order to Cash, and Customer Service teams.
We are looking for a highly motivated and experienced professional with a Bachelor's degree and 1-3 years of experience in a similar role. You should have strong knowledge of analytical and business development strategies, experience in cooperation with 3rd Party Online eCommerce platforms (preferably Amazon), and advanced knowledge of Excel and PowerPoint.
- Bachelor's degree
- 1-3 years of professional experience in a similar role
- Strong knowledge of analytical and business development strategies
- Experience in cooperation with 3rd Party Online eCommerce platforms (preferably Amazon)
- Advanced knowledge of Excel and PowerPoint
- Advanced level of Portuguese and English
- Spanish is a plus
We offer a range of benefits, including:
- Swarovski Products Discount
- Medical Insurance
- Attractive Conditions for pension funds
- Wellness offerings available on-site
- Subsidized public transport
- Meal Ticket
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures, and sells the world's finest crystal, gemstones, Swarovski Created Diamonds, and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski's heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion, and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in.
