Customer Experience Excellence Specialist

About the RoleWe are seeking an experienced Customer Experience Resolution Specialist to join our team at Hewlett Packard. This role is responsible for delivering exceptional customer experiences and resolving complex issues in a timely and satisfactory manner.Key ResponsibilitiesResolve moderately complex customer issues through effective communication,...

Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Experience Analyst. The successful candidate will be responsible for managing the order entry process, maintaining accurate customer records, and providing exceptional customer service.Key ResponsibilitiesAnalyze customer requests to ensure accurate...

Key Responsibilities:The Customer Service Representative will serve as the primary point of contact for regular, on-going customer accounts on daily operational matters. This includes resolving operational issues related to the end-to-end sales process, such as order status, returns, and deliveries, invoicing, and post-sales programs.In addition to resolving...

Job OverviewHewlett Packard seeks a highly motivated and detail-oriented Customer Engagement Specialist to join our team. In this role, you will be responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams.The successful candidate will collect and...

Job Summary: The Qualtrics Technical Lead will be a pivotal member of the global Customer Experience Listening team. This role will leverage the Qualtrics XM platform to design, implement, and optimize customer feedback programs, ensuring seamless integration of customer insights into the company's broader CX strategy.Key Responsibilities: Configure and...

Job Title: Customer Support Specialist - E-commerceIn this role, you will serve as the first point of contact for customers via phone, email, and chat, providing expert-level customer service and ensuring timely resolution of customer inquiries.Key Responsibilities:Respond to customer inquiries and resolve issues in a professional and courteous mannerUse...

Job Summary: The CX Insights Manager will be a pivotal member of the global Customer Experience Listening team within Hewlett Packard. This role will leverage Qualtrics' Experience Management (XM) platform, including XM Engage and XM Discover, to design, implement, and optimize customer feedback programs, ensuring seamless integration of customer insights...

We are seeking a skilled Data-Driven Customer Insights Specialist to join our team. This role will focus on analyzing customer data to drive business growth and improvement.Job Description:The ideal candidate will have hands-on experience with SQL, data visualization tools like PowerBi/Tableau/Looker/Datastudios, and a strong desire to create customer...

**Customer Service Opportunity at Cs Enterprises At Connectnet**At Cs Enterprises At Connectnet, we are seeking a skilled Multilingual Customer Support Specialist to join our team. This role will play a vital part in bridging the gap between our company and Spanish and English-speaking customers.**About the Role:**We are looking for an exceptional individual...

About the Role:Arrow Electronics is seeking a highly skilled Customer Support Specialist to join our Digital Team. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Serve as the first point of contact for inbound customer inquiries, providing...

At Hewlett Packard, we're recognized as one of the Top Companies to work, a testament to our commitment to diversity and inclusivity. We've been honored with prestigious awards, including the One of the World's Most Attractive Employers by Universum Global, and consistently ranked among the top companies for women technologists.As a key member of our team,...

Job SummaryThe Hewlett Packard Customer Experience Manager will be a pivotal member of the global Customer Experience team. The role will leverage Qualtrics' Experience Management (XM) platform to design, implement, and optimize customer feedback programs.Main ResponsibilitiesConfigure and manage Qualtrics XM Engage tools to capture, analyze, and report on...

At Hewlett Packard, we are seeking a skilled Logistics Excellence Senior Specialist to join our team in North America. This role is an exciting opportunity to contribute to the success of our Service Parts Organization Logistics.**Job Summary:**This position involves acting as a regional logistics analyst, responsible for overseeing 3PL performance and...

**Job Overview**A career opportunity exists for a skilled Customer Support Specialist at Arrow Electronics, Inc. to join our team in Tlaquepaque, Mexico.**About the Role**This position is responsible for supporting internal and external customer service, sales support, and customer engagements. The ideal candidate will be an expert in maintaining performance...

Micron Technology, a leader in innovating memory and storage solutions, is transforming how the world uses information to enrich life for all.We are seeking an Operations Excellence Manager to join our Embedded Business Unit's (EBU) Business Operations team. In this role, you will drive optimization of EBU's New Product Introduction (NPI) samples, cost, and...

Job OverviewHewlett Packard is seeking a skilled Customer Support Specialist to join our sales operations team. In this role, you will serve as the primary point of contact for regular and top-tier customer accounts, providing daily operational support and resolving complex issues.

About the Role">This position is responsible for serving as the primary point of contact for addressing customer inquiries and concerns while maintaining accurate records of all interactions to share insights with internal teams. The role collects and analyzes customer feedback, escalates complex issues, and collaborates with the team to identify...

About MicronMicron is a leading innovator in memory and storage solutions, transforming the way information is used to enrich life for all. With a focus on customer satisfaction, technology leadership, and operational excellence, Micron delivers a rich portfolio of high-performance products through its Micron and Crucial brands.Job SummaryWe are seeking an...

About the RoleWe are seeking a skilled Customer Advocacy Specialist to join our Industrial Print Sales team. In this role, you will be responsible for managing end-to-end customer claims processes, from data collection and case analysis to settlement drafting and deployment.Key Responsibilities

Job SummaryAs a key member of our customer support team, the CSR (customer support representative) owns the end-to-end process of an order, from submission by the customer to delivery and invoicing. This role requires cross-functional collaboration with teams such as Sales Ops, Sales, Finance, and others to accelerate the order flow and resolve complex...