Federal Customer Engagement Specialist
hace 3 semanas
About Us:
Hewlett Packard is a leading technology company that values customer satisfaction and excellence in operations.
Job Summary:
We are seeking a highly skilled Federal Customer Engagement Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support, resolving operational issues, and collaborating with internal teams to drive business success.
Main Responsibilities:
- Act as the primary point of contact for regular customer accounts, addressing daily operational matters and resolving issues related to order status, returns, deliveries, invoicing, and financial post-sales programs.
- Collaborate with sales teams, supply chain, logistics, and other functions to resolve customer support-related issues.
- Provide phone support through the Federal Helpdesk line, ensuring prompt and effective communication with customers.
Required Skills and Qualifications:
- First-level university degree or equivalent experience in fields like supply chain, customer service, procurement, or financial management.
- Typically 0-2 years of related experience in customer-facing roles.
- Excellent communication skills for conveying low to medium impact messages clearly (verbal, written, and presentation) to internal and external peers.
- Mastery in English and local languages, as well as other languages as required.
- Basic problem-solving and analytical skills.
- Familiarity with the end-to-end process of sales operations.
- Basic knowledge of local legal compliance issues.
Salary Range:$60,000 - $80,000 per annum
-
Customer Engagement Specialist
hace 2 meses
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob OverviewHewlett Packard seeks a highly motivated and detail-oriented Customer Engagement Specialist to join our team. In this role, you will be responsible for acting as the point of contact for addressing basic customer concerns while managing records of all interactions to share insights with the internal teams.The successful candidate will collect and...
-
Customer Engagement Specialist
hace 4 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo**About Hewlett Packard**Hewlett Packard is a leading technology company seeking highly motivated and skilled individuals to join our team as Customer Engagement Specialists. We offer an exciting opportunity for career growth and professional development in a dynamic environment.**Salary Information**The estimated annual salary for this position is...
-
Customer Experience Resolution Specialist
hace 3 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoHewlett Packard is seeking a talented Customer Experience Resolution Specialist to join our team. In this role, you will play a critical part in ensuring that our customers receive exceptional service and support.Job Summary: As a Customer Experience Resolution Specialist, you will be responsible for handling customer complaints and resolving issues in a...
-
Customer Support Specialist for Federal Operations
hace 2 meses
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob SummaryThis role involves serving as a primary point of contact for regular, ongoing customer accounts on daily operational matters.We are seeking a skilled Customer Support Specialist to collaborate with other functions and organizations to resolve issues related to customer support.The successful candidate will have excellent communication skills,...
-
Customer Support Specialist
hace 2 meses
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob OverviewHewlett Packard is seeking a skilled Customer Support Specialist to join our sales operations team. In this role, you will serve as the primary point of contact for regular and top-tier customer accounts, providing daily operational support and resolving complex issues.
-
Customer Advocacy Specialist
hace 2 meses
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoAbout the RoleWe are seeking a skilled Customer Advocacy Specialist to join our Industrial Print Sales team. In this role, you will be responsible for managing end-to-end customer claims processes, from data collection and case analysis to settlement drafting and deployment.Key Responsibilities
-
Customer Experience Excellence Specialist
hace 1 mes
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob SummaryWe are seeking a highly skilled Customer Experience Excellence Specialist to join our team at Hewlett Packard. As a key member of our customer support team, you will be responsible for delivering exceptional customer experiences and resolving complex customer issues in a timely and satisfactory manner.Responsibilities:Resolve moderately complex...
-
Data-Driven Customer Insights Specialist
hace 2 meses
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoWe are seeking a skilled Data-Driven Customer Insights Specialist to join our team. This role will focus on analyzing customer data to drive business growth and improvement.Job Description:The ideal candidate will have hands-on experience with SQL, data visualization tools like PowerBi/Tableau/Looker/Datastudios, and a strong desire to create customer...
-
Customer Enablement Specialist
hace 3 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoJob DescriptionThis role focuses on developing and managing business relationships with mid-size to large accounts. The ideal candidate will have excellent analytical and problem-solving skills, with the ability to communicate complex information effectively.Key Responsibilities:Manage operational business relationships with customers, providing support for...
-
Customer Support Specialist
hace 2 meses
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo**Job Overview**A career opportunity exists for a skilled Customer Support Specialist at Arrow Electronics, Inc. to join our team in Tlaquepaque, Mexico.**About the Role**This position is responsible for supporting internal and external customer service, sales support, and customer engagements. The ideal candidate will be an expert in maintaining performance...
-
Hewlett Packard Customer Experience Expert
hace 4 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoCustomer Experience SpecialistHewlett Packard is seeking a highly skilled Customer Experience Specialist to join our global CX team. As a key member of the team, you will be responsible for designing and implementing customer feedback programs using the Qualtrics XM platform.About the Role:This is an exciting opportunity to work with a leading technology...
-
Global Customer Service Specialist
hace 2 días
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoOverviewArrow Electronics, Inc. is a leading provider of technology products, services, and solutions. We help our customers think Five Years Out, working together to continually innovate the next big thing.Job SummaryWe are seeking a highly motivated individual for a Customer Support Associate role to join our team in Guadalajara, Mexico. As a Global...
-
Full-Time Customer Service Specialist
hace 7 días
Tlaquepaque, Jalisco, México Db Roberts Company A tiempo completoWelcome to the Db Roberts Company, where we strive to provide exceptional service to our customers from diverse industries. We are seeking a highly skilled and dedicated individual to join our team as a Full-Time Customer Service Specialist.**Job Summary:**We offer a comprehensive compensation package, including an estimated salary of $30,000 per year, based...
-
Procurement Specialist
hace 2 días
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoRole OverviewArrow Electronics, Inc. is seeking a highly skilled Procurement Specialist to support our Guadalajara office.This position is responsible for managing the procurement process, ensuring timely and cost-effective delivery of materials to meet customer demands.
-
Customer Support Associate I Specialist
hace 9 horas
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoCompany OverviewAt Arrow Electronics, Inc., we're committed to delivering exceptional customer experiences. Our team is dedicated to providing top-notch support to our clients, and we're looking for a skilled Customer Support Associate I Specialist to join our ranks. SalaryWe offer a competitive compensation package, with an estimated annual salary range of...
-
Digital Collections Specialist
hace 3 semanas
Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completoAbout This RoleWe are seeking a highly skilled Digital Collections Specialist to join our team at Hewlett Packard.Job SummaryThis role is responsible for analyzing customer receivables account delinquency, determining communication methods to facilitate payment, and resolving disputes related to customer payment on delinquent accounts. The ideal candidate...
-
Customer Support Specialist
hace 1 mes
Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completoJob OverviewThe Customer Support Representative role at Hewlett Packard Enterprise is a vital position that requires strong communication and problem-solving skills. As a member of our team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the JobWe are seeking a highly motivated and...
-
DRAM Specialist
hace 3 semanas
Tlaquepaque, Jalisco, México Micron A tiempo completoAbout MicronMicron is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.Job SummaryWe are seeking a highly skilled DRAM NPI Specialist to join our team. This role will work closely with supply chain and business...
-
Customer Support Specialist
hace 1 semana
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoJob Description:At Arrow Electronics, we are looking for a highly skilled Customer Support Associate I to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional internal and external customer service and sales support.Main Responsibilities:Provide expert customer service and sales support to both...
-
Sales Operations Specialist
hace 4 semanas
Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Sales Operations Specialist to join our team in Guadalajara. As a Sales Operations Specialist, you will play a key role in supporting our sales team by providing exceptional customer service and order management.ResponsibilitiesProcess customer orders accurately and timely by reviewing PO's for accuracy, freight...