Quality Assurance Manager
hace 5 días
About Us
We are a global leader in climate technologies, dedicated to sustainability and efficiency. Our mission is to create innovative solutions for residential, commercial, and industrial spaces through cutting-edge HVACR technologies. We protect temperature-sensitive goods throughout the cold chain and bring comfort to people worldwide.
We are a company that values excellence, innovation, collaboration, respect, and responsibility. We seek professionals who share our vision of creating sustainable solutions that improve lives and protect the planet for future generations.
Key Responsibilities:
- Develop and maintain internal KPIs to support Quality and Plant divisional goals.
- Collaborate with multidisciplinary teams to ensure effective corrective actions.
- Plan resources to balance workloads for personnel under their coordination.
- Certify personnel in critical operations, including testing, inspection, and calibration.
- Lead savings projects for the quality department and the entire site, aligned with the Plant's continuous improvement strategy.
- Ensure compliance with policies, regulations, and safety procedures applicable to the manufacturing site.
- Plan, execute, and follow up on NPD/NPI controls.
- Plan, execute, and follow up on ECN controls.
- Communicate customer corrective actions and ensure their implementation.
- Attend required trainings and stay up-to-date with industry developments.
Authority and Decision-Making:
- Report to the Site Quality Manager and work together to develop quality strategies aligned with Copeland's Quality Corporate goals.
- Oversee Quality Engineers for Comfort Controls, design strategies, and supervise Site KPI.
- Main communication with customers regarding quality issues.
- Oversee New Product Introduction.
- Develop and validate corrective actions when required by customers.
- Make decisions to align Quality KPI with Site KPI.
Requirements:
- Bachelor's degree in engineering, quality management, or a related field. Advanced degree or certifications (e.g., Six Sigma, ASQ Certified Quality Engineer) are a plus.
- Proven experience in quality leadership, quality assurance in electronics, or a related field within a manufacturing or production environment.
- Strong knowledge of quality management systems, standards (e.g., ISO 9001, IPC 610), and regulatory requirements (e.g., UL, NOM) and problem-solving using six sigma approach.
- Excellent leadership, communication, and interpersonal skills, with the ability to effectively lead and motivate a team.
- Analytical mindset with strong problem-solving skills and attention to detail.
- Experience with quality tools and methodologies such as statistical process control (SPC), root cause analysis, and failure mode and effects analysis (FMEA).
- Proficiency in quality management software and tools (e.g., ERP systems, quality management systems).
- Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
Desired Skills:
- Master's degree in quality or administration.
- Intermediate Statistical Knowledge (ANOVA, DOE).
- IPC 610 certified.
- Experience in other departments in addition to Quality.
- Six sigma Green Belt certification.
- Certified internal auditor ISO 9001.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, or disability. We are committed to providing a workplace free of any discrimination or harassment.
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