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Customer Service Representative
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We are seeking a highly skilled and customer-focused individual to join our team as an On-Site Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients in a fast-paced and dynamic environment.
Key Responsibilities- Provide on-site customer support by answering inquiries regarding shipping, products, and services.
- Prepare labeling for packages to be ground-shipped to U.S. domestic FedEx locations.
- Coordinate loading of shipments at customer locations to meet shipping schedules and requirements.
- Perform other duties as assigned by management.
To be successful in this role, you will need:
- A high school degree or equivalent.
- Proficiency in English (600 TOEIC points).
- Previous experience in customer service and familiarity with FedEx products and services.
- Excellent human relations and organizational skills.
- Basic PC skills.
- Flexibility to work different shifts.
FedEx is a world-class company recognized for its commitment to excellence and customer satisfaction. We are proud to be consistently named among the World's most valuable and admired brands, and we are honored to be recognized as a great place to work.
