Customer Service Representative
hace 2 semanas
Job Summary
We are seeking a highly skilled Customer Service Representative to join our team at Bosch Group. As a key member of our customer-facing team, you will be responsible for collaborating with cross-functional teams to analyze customer demands and create production plans that meet our high standards.
Key Responsibilities
- Plan and coordinate production schedules to meet customer demand on time and in the right quantity.
- Schedule deliveries to OEMs and follow up on delivery ratings and paperwork.
- Manage critical supply deliveries to customers.
- Ensure project planning and engineering changes are updated in procedures.
- Determine ramp-up/down plans for re-localization products.
- Monitor internal KPIs such as inventory levels, cost reduction, and delivery performance.
Requirements
- Teamwork abilities
- Result-oriented mindset
- Proactive approach
- Fluent English proficiency
- SAP knowledge
- Experience in automotive industry
About Bosch Group
Bosch Group is a leading technology company that values cultural diversity and promotes the growth of its associates. We offer a dynamic work environment that balances personal and professional life, allowing our associates to develop their full potential.
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