Bilingual Client Representative
hace 1 mes
About the Role:
We're seeking a highly skilled and bilingual professional to join our team at Sterling Check. As a key member of our client onboarding process, you will play a critical role in ensuring seamless and efficient background checks for our clients.
Key Responsibilities:
- Provide exceptional customer service to clients, responding to inquiries and resolving issues in a timely and professional manner.
- Assist clients with navigation of background check processes, ensuring confidentiality and positively representing Sterling Check.
- Communicate effectively with clients, management, and team members to resolve issues and ensure timely completion of tasks.
- Conduct additional projects as assigned by manager, demonstrating adaptability and a willingness to learn.
Requirements:
- Must be fully bilingual in English and Spanish (reading, writing, and speaking).
- Excellent communication and professional writing skills.
- Ability to analyze situations quickly and respond in a courteous and professional manner.
- Self-driven and adaptable, with a strong work ethic and attention to detail.
- Typing speed of 60 wpm and high school diploma or equivalent required.
- Prior professional work experience preferred.
What We Offer:
At Sterling Check, we value our employees and offer a dynamic and supportive work environment. If you're a motivated and bilingual professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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