Resource Manager

hace 1 semana


Xico, México Oliver+ A tiempo completo
About the Role

We are seeking a highly skilled Resource Manager to join our team at Oliver+, a global collective of creatives, technologists, and production experts. As a key member of our Operations team, you will play a critical role in ensuring the efficient allocation of resources across our global markets.

Key Responsibilities
  • Strategic oversight of resource allocation across North America and Latin America regions
  • Liaise with market teams to assess capacity levels and provide resource solutions to support projects
  • Manage a portal providing accurate capacity information and updates
  • Regularly meet with project and account managers to forecast incoming projects and build resource solutions
  • Identify and resolve potential resource conflicts and escalate to production leads or account directors as needed
  • Provide solutions to bottlenecked projects through resource sharing, staggering deliveries, or identifying priority projects
  • Work closely with resource managers in other regions to ensure effective resource management and sharing
  • Pull weekly traffic reports and supply weekly reports on forecasted capacity and potential issues
  • Ensure team members are busy and work is evenly spread
  • Share weekly and monthly utilization reports to showcase efficiencies gained
  • Build strong relationships with discipline leads and allocate and monitor shared talent pools
  • Assist in predicting resource requirements and manage campaign reports at a global level
  • Master the resource management tool to gather accurate data
  • Identify a network of direct and reliable short-term support staff in local areas
  • Ensure client-specific contract terms are adhered to
  • Successfully manage team expectations on delivery and capacity
  • Develop a deep understanding of creative resources skills and work methodologies
Requirements
  • Excellent organizational and communication skills, including attention to detail
  • Comfortable booking and managing resources in studio settings with high-volume, fast-paced work
  • Ability to multitask effectively and deal with constant requests and changes
  • Understanding of agency and account processes
  • Good negotiation and problem-solving skills
  • Experience dealing with global teams and resources
  • Encourages others and demonstrates good leadership skills in cross-discipline, multi-level teams
  • Challenges convention by exploring alternatives
  • Possess an entrepreneurial spirit and willingness to learn key skills for running a business
  • 3+ years of relevant experience in an agency setting is ideal
  • Relevant degree or diploma
  • Languages spoken (English)


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