Dynamic Payables Specialist
hace 2 semanas
C.H. Robinson is seeking a dedicated Carrier Accounts Payable Representative to join their team. The successful candidate will leverage their systems knowledge and critical thinking skills to resolve direct payables issues efficiently.
Key Responsibilities:
- Resolve direct payables issues using systems and processes.
- Release direct payments to partners and invoices to customers.
- Utilize problem-solving and critical thinking to resolve partner issues.
- Make quick decisions and sound judgment calls when resolving issues.
- Escalate complex issues to senior team members or leadership.
- Adhere to established procedures and quality guidelines.
- Contribute ideas for process improvement.
- Develop professional relationships with internal and external customers.
Requirements:
- High School Diploma or GED equivalent.
- Minimum 2 years of data entry experience.
- Minimum 1 year of strong customer service experience leveraging written and verbal communication skills.
Preferred Qualifications:
- Proficient in Microsoft Office Suite of Programs.
- Previous experience with the Navisphere system.
- Strong written and verbal communication skills.
- Positive, professional attitude and excellent customer service skills with an ability to deal with conflict/sensitive topics.
- Strong interpersonal skills.
- Critical thinking skills and the ability to use own judgement and make decisions.
C.H. Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, or disability.
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