Collections Specialist
hace 2 semanas
About the Role
Johnson Controls is seeking a skilled Collections Specialist to join their team. As a key member of the finance department, you will play a critical role in ensuring timely payment of invoices and minimizing exposure for high-risk customers.
In this dynamic position, you will be responsible for analyzing credit limits and open account balances to determine risk levels, coordinating the collection of past due payments, and identifying disputes on accounts. You will also work closely with the litigation team to prepare accounts for resolution and provide excellent customer service.
To succeed in this role, you must have advanced English language skills, intermediate French language skills (plus), and developed data analytic skills. Prior collections and risk assessment experience is highly desirable, as is the ability to carry out assignments to completion and establish effective working relationships with colleagues and managers.
The ideal candidate will be proficient in Microsoft Office products, including Word, Excel, PowerPoint, and Outlook. A competitive salary of $65,000 - $80,000 per year reflects the importance of this role in driving business results at Johnson Controls.
Key Responsibilities:
- Analyze credit limits and open account balances to determine risk levels
- Coordinate the collection of past due payments
- Identify disputes on accounts and escalate to resolver
- Prepare accounts for litigation team
- Provide excellent customer service
Requirements:
- Advanced English language skills (mandatory)
- Intermediate French language skills (plus)
- Developed data analytic skills
- Prior collections and risk assessment experience
- Ability to carry out assignments to completion
- Proficient in Microsoft Office products
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