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Technical Support Specialist
hace 2 meses
About the Role:
We are seeking a highly skilled Technical Support Specialist to join our team at Capgemini. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our clients and internal teams.
Key Responsibilities:
- Respond to technical issues and resolve problems in a timely and efficient manner.
- Collaborate with cross-functional teams to identify and implement solutions to technical issues.
- Develop and maintain technical documentation and knowledge base.
- Provide training and support to end-users on technical systems and applications.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Strong technical skills and knowledge of software applications and systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Experience with technical documentation and knowledge management.
- Strong analytical and problem-solving skills.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A collaborative and dynamic work environment.
- Access to the latest technology and tools.
- A comprehensive training program.
About Capgemini:
Capgemini is a global leader in consulting, technology, and outsourcing services. We help our clients transform and succeed in a rapidly changing world. Our team of experts works with clients to identify and solve complex business problems, and to create and deliver business value.
Why Join Us:
- Opportunities to work on high-profile projects and with leading clients.
- A collaborative and dynamic work environment.
- Access to the latest technology and tools.
- A comprehensive training program.
- A competitive salary and benefits package.
