HR Payroll Operations Specialist
hace 3 días
Job Summary
Johnson Controls is seeking a skilled Payroll Ops Analyst Payroll professional to join our team. The ideal candidate will have experience in payroll operations and a strong understanding of payroll systems, including Workday and Microsoft Dynamics.
Main Responsibilities
- Provide payroll support and services to employees, managers, and HR professionals across the enterprise.
- Ensure timely and accurate data entry into main systems and meet operational SLA's defined by leadership in the Service Model.
- Assist with payroll and tax-related inquiries, including HR Atlas navigation support.
- Hold responsibility for receiving requests, registering interactions, and providing resolution for requests.
- Support employees on payslip tool enrollment from different payroll systems: ADP /Meta4.
- Routing of calls to appropriate support owners when service is not provided by HR SSC Work Number, Help Desk, etc.
- Password reset and trouble shooting from Meta4 Payslip system.
- Perform overpayment calculations, military or jury duty, and any other calculations needed.
- Support CORP US Payroll group through various transactions, including off-cycle payments, one-time payments, employee payment election changes, and more.
Requirements
- Desirable working experience in HR Service Center or Payroll areas.
- High English Proficiency (written and spoken) and excellent oral and written communication skills.
- Ability to work in multiple activities and systems simultaneously and understand and develop successful partnerships with customers.
- High Customer Service orientation and analytical thinking skills.
- Desirable experience in core Payroll operations processes and Workday / Microsoft CRM Dynamics.
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