Customer Support Associate II
hace 1 mes
Arrow Electronics, Inc. is seeking a highly skilled Customer Support Associate II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.
Key Responsibilities:- Provide timely and effective support to customers through various channels, including phone, email, and chat.
- Assist customers with order-related issues, including order entry, maintenance, and resolution.
- Work closely with the sales team to provide support and guidance on customer inquiries and sales-related issues.
- Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
- Develop and maintain knowledge of Arrow Electronics' products and services to provide accurate and up-to-date information to customers.
- Typically requires a 4-year degree and minimum 2 years of experience or High school graduate with equivalent related experience.
- Has developed knowledge and skills through formal training or considerable work experience.
- Entry-level often for those with work experience in the skill area.
- Works within established procedures with a moderate degree of supervision.
- Fluent English.
- Intermediate Excel.
- 30 days of Christmas bonus.
- 40% vacation premium.
- 12 vacation days.
- Vision Assistance.
- Life Insurance.
- Healthcare Insurance.
- Food/Pantry Vouchers.
- Restaurant Vouchers.
- Growth Opportunities.
- Paid Time Off on your birthday.
- On-site Café with Catering.
- Saving Found.
- And more.
Arrow Electronics, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity, or national origin.
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Customer Support Associate II
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Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo**Job Summary**:We are seeking a highly skilled Customer Support Associate II to join our team at Arrow Electronics, Inc. in Guadalajara, MX.**Key Responsibilities**:Provide exceptional internal and external customer service, collaborating with customers to resolve issues and provide solutions.Manage customer orders, including order entry and maintenance,...
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Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo**Job Summary**:Arrow Electronics, Inc. is seeking a highly skilled Customer Support Associate II to join our team. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and resolving any issues that may arise.**Key Responsibilities**: Provide timely and...
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