Collections Specialist

hace 1 día


Monterrey, Nuevo León, México Vision Realty & Management A tiempo completo
About the Role

We are seeking a highly skilled and detail-oriented Collections Specialist to join our team at Vision Realty and Management. As a Collections Specialist, you will play a critical role in ensuring timely rent payments from our residents.

Your primary responsibility will be to communicate with residents to resolve any payment discrepancies and ensure compliance with our payment policies. You will also be responsible for handling utility accounts, coordinating service activations and terminations, and ensuring adherence to local utility regulations.

Key Responsibilities
  • Communicate with residents to resolve payment discrepancies and ensure timely rent payments
  • Handle utility accounts, including coordinating service activations and terminations
  • Ensure compliance with local utility regulations
  • Provide exceptional customer service and resolve resident concerns in a timely and professional manner
Requirements

To be successful in this role, you will need:

  • Proficiency in Microsoft Excel and Word
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Attention to detail and organizational skills
Preferred Qualifications

While not required, the following qualifications would be beneficial:

  • College degree
  • Experience as a collection specialist or similar role
  • Experience with PropertyWare
About Us

Vision Realty and Management is a leading real estate company with a rich history dating back to 1975. We pride ourselves on our commitment to excellence and our dedication to providing exceptional service to our residents and clients. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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