Travel Customer Service Representative

hace 2 meses


Xico, México Marriott Vacations Worldwide A tiempo completo
Job Summary

We are seeking a skilled Travel Customer Service Representative to join our team at Marriott Vacations Worldwide. In this role, you will be responsible for providing exceptional customer service to our members, addressing their concerns, and resolving issues in a timely and professional manner.

About the Role

This is a non-exempt position that requires strong communication and problem-solving skills. As a Travel Customer Service Representative, you will be the primary point of contact for our members, handling phone calls, emails, and other forms of communication.

You will be responsible for:

  • Answering member inquiries and resolving issues related to travel arrangements, cancellations, and changes
  • Providing accurate and up-to-date information on our travel programs and services
  • Negotiating mutually beneficial solutions with members
  • Maintaining detailed records of member interactions and issue resolutions
Requirements

To be successful in this role, you must have:

  • A strong passion for delivering exceptional customer service
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Familiarity with travel industry terminology and procedures
  • Basic computer skills, including Microsoft Office and customer relationship management software
Working Conditions

This is a full-time position that requires working variable shifts, weekends, and holidays. You will be expected to sit for extended periods, speaking on the phone and working on a computer. Data entry will be intermittent, and you will need to switch between screens to respond to member inquiries.

What We Offer

We offer a competitive salary of $45,000 per year, plus benefits, including health insurance, paid time off, and opportunities for career advancement. If you are a motivated and customer-focused individual who enjoys working in a dynamic environment, we encourage you to apply for this exciting opportunity.



  • Xico, México Webhelp A tiempo completo

    Job Title: Customer Service RepresentativeJob Description:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. This role requires strong communication and problem-solving skills, as well as the ability to...


  • Xico, México Global Payments A tiempo completo

    Resolve Customer InquiriesGlobal Payments is a leading provider of payment solutions for credit, debit, prepaid, and merchant services. As a Customer Service Representative, you will respond to customer inquiries via telephone, email, SMS, and Chat to provide problem resolution in accordance with our service standards.Key Responsibilities:Respond to customer...


  • Xico, México Glidewell Mexico City A tiempo completo

    Job OverviewAt Glidewell, we're seeking a highly motivated and skilled Customer Service Representative to join our team in Mexico City. This role is responsible for providing exceptional customer service, ensuring prompt and accurate communication with customers, and promoting company products and services.


  • Xico, México Alcon A tiempo completo

    At Alcon, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through various channels including phone, online chat, and text.We offer a competitive salary of $45,000 per annum, plus benefits and opportunities...


  • Xico, México American Airlines A tiempo completo

    About the Role:As a Customer Service Representative at American Airlines, you will play a vital role in ensuring the smooth operation of our airport operations. This is an exciting opportunity to join our team and contribute to the success of one of the world's leading airlines.About You:We are looking for individuals who are passionate about delivering...


  • Xico, México Amex A tiempo completo

    At American Express, we're dedicated to delivering exceptional customer experiences. Our Customer Service Representatives play a vital role in helping our customers achieve their goals, whether it's planning a dream vacation or managing everyday expenses.**Job Summary:**We're seeking a highly motivated and detail-oriented Customer Service Representative to...


  • Xico, México Marriott Vacations Worldwide A tiempo completo

    About the Role">This is an exciting opportunity to join our team as a Travel Customer Service Specialist. In this role, you will be responsible for providing exceptional customer service to our members through detailed research and resolution of their concerns. Key Responsibilities: Independently address member concerns through thorough research and...


  • Xico, México Allianz Partners A tiempo completo

    We are looking for a dynamic and customer-focused individual to join our team as a Multilingual Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients in English, ensuring their needs are met and exceeded.The ideal candidate will have strong communication skills, both written and verbal, and...


  • Xico, México United Parcel Service A tiempo completo

    At United Parcel Service, we are seeking a talented Customer Service Representative to join our team. This role provides an exciting opportunity to work with a Fortune Global 500 organization and contribute to the success of our customers.About UPSWe are a leading logistics company that prides ourselves on providing excellent customer service and innovative...


  • Xico, México E Sol A tiempo completo

    About E Sol:E Sol is a forward-thinking company that values customer satisfaction above all else. We are committed to providing top-notch service to our clients, and we're seeking a skilled Customer Service Representative to join our team.Job Summary:We are looking for a highly motivated and empathetic individual to handle customer inquiries, resolve issues,...


  • Xico, México Abbvie A tiempo completo

    About the RoleThis is an exciting opportunity to join AbbVie as a highly skilled Customer Service Representative Expert. In this role, you will be responsible for providing exceptional customer service and support to customers, ensuring their needs are met and exceeded.


  • Xico, México Hubtek A tiempo completo

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Support professional to join our team at Hubtek. As a Customer Support representative, you will play a critical role in ensuring a positive customer experience by providing timely and effective solutions to user inquiries.The ideal candidate will have excellent communication skills,...


  • Xico, México Kone A tiempo completo

    About KoneKone is a leading provider of innovative solutions for people flow in the built environment. We aim to create a more sustainable and livable world.Job DescriptionJob Title: Customer Service RepresentativeSalary: $45,000 - $60,000 per yearWe are seeking a skilled and customer-focused Customer Service Representative to join our team. In this role,...


  • Xico, México Marriott International, Inc A tiempo completo

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at The Ritz-Carlton Mexico City. As a key member of our Rooms & Guest Services Operations department, you will be responsible for providing exceptional customer service to our guests.**Key Responsibilities:**Answer, record, log, and process all guest calls,...


  • Xico, México Fedex Express Lac A tiempo completo

    About the RoleWe are seeking an experienced Senior Customer Service Representative to join our team at FedEx Express Lac.


  • Xico, México Operadora Paypal De México S. De R.L De C.V. A tiempo completo

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and communication?We're looking for a skilled Customer Service Representative to join our team at Operadora PayPal de México S. de R.L. de C.V.About the Role:This is a full-time position offering a variety of shift timings, ranging from early...


  • Xico, México 24Hours Group A tiempo completo

    Job SummaryThe Customer Service Representative will be responsible for managing a high volume of incoming and outgoing calls in a 24/7 Call Center environment.Key ResponsibilitiesAnswer incoming calls and identify client needsConvert calls to leads and book towing jobsWork in a team-based environment with a focus on providing excellent customer...


  • Xico, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Marriott International, Inc.Responsibilities:Provide exceptional customer service to guests, responding to their inquiries and resolving issues in a professional and timely manner.Welcome and acknowledge all guests according to company standards,...


  • Xico, México Qualfon A tiempo completo

    This role is ideal for individuals who enjoy working with customers and are proficient in English.Qualfon is seeking a Customer Service Agent to work on site in MB Hamburgo. As a representative of our company, you will be responsible for providing top-notch customer service to our clients.Key responsibilities include answering customer inquiries regarding...


  • Xico, México Tech Mahindra De Me´Xico, S. De R.L. De C.V. A tiempo completo

    Job OverviewWe are seeking a highly skilled and experienced Multilingual Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to clients in English and Spanish.This is a home-based position that requires you to have a computer and internet connection. You must be available to work...