Cloud Operations Manager
hace 5 días
At Nagarro, we are scaling in a big way, building products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world. Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues to lead and manage our Cloud & Hosting operations team.
Key Responsibilities:
- Provide guidance, mentoring, and support to team members to ensure they are well-equipped and trained to handle the evolving cloud environment.
- Foster a culture of continuous improvement, accountability, and teamwork.
- Oversee the daily operations of cloud hosting environments, ensuring high availability, reliability, and performance.
- Manage and monitor cloud infrastructure, troubleshooting incidents, and leading root cause analysis for any downtime.
- Ensure service-level agreements (SLAs) are met and reported to key stakeholders.
Requirements:
- Cloud Platforms
- DevOps Principles
- Datacenter Operation
- Virtualization Technologies
- ITIL Practices
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