Recovery Team Lead

hace 6 días


Xico, México Citigroup Inc. A tiempo completo
Recovery Team Lead

Job Summary: The Recovery Team Lead is responsible for providing leadership and supervision to a team of Recovery Analysts. The ideal candidate will have a strong background in recovery and analytical skills.

  • Supervises a team of Recovery Analysts to ensure required service levels and performance goals.
  • Works closely with managers and staff to recommend and implement improvements in process, productivity, and workflow.
  • Uses advanced reporting and technical skills to support business decisions.
  • Escalates problems and recommends revisions in procedures as appropriate.

Requirements:

  • 0-2 years relevant experience in recovery and analytical skills.
  • Degree Qualified in a relevant business discipline.
  • Knowledge of regulatory requirements and legislation.
  • Excellent communication and negotiation skills.
  • Exposure to retail banking products.

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