Collections Team Lead
hace 17 horas
At World Business Lenders, LLC, we are seeking a highly skilled and experienced professional to lead our collections team.
Job Summary:
We are looking for a seasoned collections expert to join our team as a Collections Team Lead. In this role, you will be responsible for monitoring loan aging reports, maintaining thorough records of collection efforts, and contacting borrowers with delinquent accounts.
Key Responsibilities:
- Lead the team in monitoring loan aging reports to identify troubled accounts.
- Maintain thorough records of collection efforts and status of accounts.
- Contact borrowers with delinquent accounts and solicit payment.
- Review severely delinquent loans and recommend migration to non-performing status when collection efforts are no longer productive.
Requirements:
- 5+ years of experience in collections, customer service, or a related field.
- Loan/mortgage industry experience preferred.
- 100% fluency in English, with exceptional English verbal and written communication skills.
- Bachelor's Degree in Business Administration, Finance, Economics, or a related field preferred.
- Experience with Microsoft: Outlook, Excel, Word, PowerPoint, and Teams is required.
- Ability to prioritize effectively and meet deadlines.
- Excellent attention to detail.
What We Offer:
- Contract/Consultant position.
- Competitive compensation.
- 11 US Paid Holidays.
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