Debt Recovery Manager
hace 3 semanas
**Debt Recovery Manager Opportunity**
We are seeking a seasoned professional to lead our debt recovery team in Mexico. As a Debt Recovery Manager, you will be responsible for managing a team of agents to ensure accurate and timely debt collection. Your expertise in industry best practices and regulatory requirements will be essential in driving our debt recovery efforts.
**Key Responsibilities**
- Establish and manage annual targets and KPIs with our HQ team.
- Develop and implement proactive systems for managing customer repayment plans.
- Lead and manage a team of telephone and online debt collection agents.
- Provide guidance on industry best practices and ensure compliance with legal and regulatory requirements.
- Recruit and train new agents to join our team.
**Requirements**
- Minimum 2 years' experience in a management role for a short-term loan or debt collection agency in Mexico.
- Proven track record in developing and managing a team of debt collection agents.
- Experience in start-up or scale-up environments.
- Fluent and clear spoken English.
**Job Type**: Permanent
**Salary**: $27,000.00 - $35,000.00 per month
**Experience**:
Team management (Over 10 people): 2 years (required)
**Language**:
Fluent English (required)
**Work Location**: In person
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