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Head of Digital Transformation
hace 1 mes
At HSBC, we are seeking a highly skilled and experienced professional to lead our digital transformation efforts. As the Head of Digital Platforms and Channels Transformation, you will be responsible for driving the development and implementation of our digital strategy, ensuring that our customer experience is exceptional across all channels.
Main Responsibilities:- Develop and execute a comprehensive digital strategy that aligns with our business objectives and customer needs.
- Lead the transformation of our digital platforms and channels, ensuring seamless customer experiences and high-quality interactions.
- Collaborate with cross-functional teams to design and implement innovative solutions that meet customer needs and exceed expectations.
- Drive the adoption of agile methodologies and ensure that our digital teams are equipped to deliver high-quality results in a fast-paced environment.
- Develop and manage budgets, resources, and timelines to ensure successful project delivery.
- Proven experience in leading digital transformation initiatives, with a strong track record of delivering results.
- Excellent leadership and communication skills, with the ability to inspire and motivate teams.
- Strong understanding of digital technologies, including cloud computing, artificial intelligence, and data analytics.
- Ability to work in a fast-paced environment, with multiple priorities and deadlines.
- Fluency in Spanish and English, with the ability to communicate effectively with stakeholders at all levels.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application.
