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Customer Service Representative
hace 1 mes
About the Role
This position is responsible for maintaining a positive relationship with customers through proactive and reactive correspondence. The ideal candidate will be able to resolve customer problems and complaints, often requiring research and collaboration to develop corrective action plans.
Key Responsibilities:
- Maintain ongoing relationships with customers through regular communication
- Resolve customer complaints and issues in a timely and professional manner
- Work collaboratively with teams to develop corrective action plans
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills
What We Offer:
- A competitive salary of $45,000 per year, based on location and experience
- A comprehensive benefits package, including health insurance and retirement savings plan
- Ongoing training and development opportunities
About UPS
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. We are an equal opportunity employer and welcome applications from diverse candidates.
