Senior Operations Project Manager
hace 3 semanas
Job Summary
The Operations Project Manager II leads and supports assigned projects and initiatives of medium to high complexity, applying project management methodology to support the company and group's strategy. This includes developing SOW, business proposals, functional requirements, project plan with milestones, and implementation plan.
Key Responsibilities
- Define concise goals and objectives within a project framework.
- Ensure all project requirements and/or objectives are correctly gathered, understood, and properly translated for execution.
- Define and recognize project Key Performance Indicators and manage the work within scope, quality, time, and cost constraints.
- Conduct project risk reviews and appropriate mitigation.
- Facilitate communication as appropriate to all involved and manage stakeholders, including escalating issues to the next level of management.
- Collaborate in determining forecast project budget and staffing needs for current and future site needs.
- Accountable for overall project success, including cost, schedule, quality, and scope management.
- Accountable for customer satisfaction both internal and external to project success.
- Ability to form and lead strong multi-functional teams to achieve company and/or customer objectives.
- Understand and exceed customer (internal or external) needs and expectations.
- Identify creative ways to implement corrective actions in a cost-effective manner.
- Utilize tools to track changes and identify cost impact for review with senior management.
- Provide feedback to project team and leaders on concerns with cost.
- Drive the wider team to continuously improve in key operational metrics and the achievement of the project & organizational goals.
- Develops and owns project plan, establishing a roadmap with clear dates and clear deliverables.
- Provide regular project updates to project team, relevant departments, stakeholders, project champions, and senior leadership as needed.
- Works with stakeholders to define project roadmaps and deliverables.
- Clarifies and communicates project objectives and success criteria.
- Establish and maintain communications with both customer personnel and senior management as needed.
- Ensure all sensitive and confidential information is handled appropriately.
- Facilitate communication and education for all interested parties as deemed necessary.
- Responsible for managing cross-divisional / cross-functional / cross-cultural teams.
- Builds and structures integrated teams to ensure maximum performance; provides direction and motivation.
- Could provide mentorship and coaching to project team members; gives and receives both written and verbal feedback.
- Identify and prepare proposals that close gaps and mitigate risk.
- Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
- Comply and follow all procedures within the company security policy.
- May perform other duties and responsibilities as assigned.
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