Portuguese and English Sales Support Representative
hace 4 semanas
Media Sales Support Specialist
We are seeking a talented and experienced Media Sales Support Specialist to join our Sales Support team in Mexico. As a key member of our team, you will be responsible for providing exceptional support to our sales and account management teams, ensuring they have the necessary information and resources to succeed.
About the Role:
- Serve as the primary resource for sales and account management teams to understand content/product offerings, business policies, order processing, credits, and procedures.
- Assist in problem-solving on all issues, including permission for prospective clients to trial our services.
- Complete and update regulatory documentation for governmental clients.
- Support administrative tasks relating to order fulfillment, including new sales, cancellations, renewals, and billing information.
- Escalate and follow up on client's billing and invoicing issues.
- Maintain client data, including contacts, addresses, service changes, and ensure pipeline accuracy and support monthly forecast processes.
- Engage with the Commercial Policy team to support contract fulfillment and compliance.
- Responsible for ensuring procedure changes are supported, implemented, and followed to maximize efficiency and deliver quality services to customers.
- Train, interact, and provide analytics with customers on an as-needed basis.
- Share best practices and knowledge related to new products and sales process best practices.
- Provide logistical support for regional sales meetings and other events as needed.
About You
- Bachelor's degree.
- Advanced Portuguese proficiency and fluent in English.
- Experience with Salesforce and SAP a plus.
- Organizational, prioritization, attention to detail, and high degree of accuracy are a must.
- Excellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and complex client issues.
- At least 1 year of experience in a business operation, sales support, order management, or customer service function.
- Strong communication skills (written, oral, presentation).
- Customer-oriented.
- Comfort with working in a complex and dynamic environment, juggling multiple priorities and interacting with people at different levels of the organization and across multiple functions.
- Ability to troubleshoot and make appropriate decisions based on knowledge of business objectives.
- Ability to work in a team environment as well as independently.
What's in it for you?
- Join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through a hybrid work model, culture, wellbeing, learning and development, social impact, and purpose-driven work.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At Thomson Reuters, we consider it our duty to pursue objectivity, accuracy, fairness, and transparency.
-
Sales Support Representative
hace 2 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the OpportunityIn this role as a Portuguese/English Sales Support Representative, you will:Serve as the primary resource for sales and account management teams to understand content/product offerings, business policies, order processing, credits, and procedures.Assist in problem-solving on all issues and provide logistical support for regional sales...
-
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the RoleIn this opportunity, you will serve as the primary resource for sales and account management teams to understand content and product offerings, business policies, order processing, credits, and procedures. You will assist in problem-solving on all issues, including permissions for prospective clients, regulatory documentation for governmental...
-
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoGlobal Sales Support Role for Media and Technology LeaderWe are seeking a talented Sales Support Representative to join our team at Thomson Reuters in Mexico. As a Global Sales Support Representative, you will be responsible for providing exceptional support to our sales and account management teams, ensuring a seamless experience for our clients.About the...
-
Portuguese and English Sales Support Specialist
hace 2 días
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the OpportunityWe are seeking a highly skilled Portuguese and English Sales Support Representative to join our team in CDMX. As a key member of our sales support function, you will play a crucial role in assisting sales and account management teams with content/product offerings, business policies, order processing, credits, and procedures.Key...
-
Portuguese and English Sales Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoRole OverviewWe are seeking a talented Media Sales Support Representative to join our Sales Support team in Mexico. As a key member of our team, you will provide exceptional support to our sales and account management teams, ensuring they have the necessary information to succeed in their roles.About the RoleProvide primary resource support for sales and...
-
Portuguese / English Sales Support Specialist
hace 4 días
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoAbout the Role:This position involves providing primary support to sales and account management teams in understanding content, business policies, order processing, credits, and procedures. The role also involves problem-solving, client onboarding, regulatory documentation, order fulfillment, billing, and client data maintenance.About You:We're looking for a...
-
Sales Support Coordinator
hace 4 semanas
Ciudad de México, Ciudad de México Royal Caribbean Group A tiempo completoJob SummaryThe Sales Support Coordinator is responsible for analyzing databases to obtain information and make decisions, implementing Power BI Projects to automate the collection of sales information. This role involves following up on promotions and calculating incentive payments, as well as documenting and updating SOPs related to sales support tasks.Key...
-
Sales Support Coordinator
hace 4 semanas
Ciudad de México, Ciudad de México Royal Caribbean Group A tiempo completoJob SummaryThe Sales Support Coordinator will be responsible for analyzing databases to obtain information and taking decisions, implementing Power BI Projects to automate the collection of sales information. The role will also involve following up on promotions and calculating incentive payments, as well as documenting and updating SOPs about sales support...
-
Sales Representative
hace 4 semanas
Ciudad de México, Ciudad de México Alfa Laval A tiempo completoUnlock Your Potential in SalesAt Alfa Laval, we're seeking a skilled Sales Representative to join our team. As an Internal Sales Specialist, you'll play a crucial role in promoting and selling our products and services.Key Responsibilities:Develop and execute sales strategies to meet business division targets.Analyze market insights and customer buying...
-
Sales Support Representative
hace 3 semanas
Ciudad de México, Ciudad de México TD SYNNEX A tiempo completoAbout the OpportunityWe’re seeking a highly motivated and detail-oriented Sales Support Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide first-call resolution for customer inquiries, including product configuration...
-
Customer Service Representative
hace 1 mes
Ciudad de México, Ciudad de México LESTARS MANAGEMENT CONSULTANCY L.L.C A tiempo completoJob Title: Customer Service Representative - Portuguese and Spanish SpeakerLocation: Remote, Work from HomeJob Summary:We are seeking a highly skilled and patient Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers through online chat,...
-
Sales Development and Support Director
hace 1 mes
Ciudad de México, Ciudad de México Thomson Reuters A tiempo completoSales Development and Support Director OpportunityThomson Reuters is seeking an experienced Sales Development and Support Director to lead our SDR team in Mexico, serving the US market. As a key member of our sales leadership team, you will be responsible for overseeing the day-to-day operations of the SDR and SSC team, ensuring team members are effectively...
-
Sales Representative for Service Division
hace 1 mes
Ciudad de México, Ciudad de México Alfa Laval A tiempo completoAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our Service Division team. As a Sales Representative, you will be responsible for selling Alfa Laval services by providing direct support to customers, including technical quotations.This is a fantastic opportunity to work with a leading company in the metal work...
-
Sales Representative III
hace 4 semanas
Ciudad de México, Ciudad de México AIG A tiempo completoSales Representative IIIAbout the RoleWe are seeking a highly motivated Sales Representative III to join our team at AIG. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive growth and profitability in our existing and potential client base.Key ResponsibilitiesDevelop and maintain strong...
-
Customer Service Representative
hace 1 semana
Ciudad de México, Ciudad de México LESTARS MANAGEMENT CONSULTANCY L.L.C A tiempo completoGroup Chat Maintenance RepresentativeLocation: Remote, Work from HomeJob Responsibilities:At LESTARS MANAGEMENT CONSULTANCY L.L.C, we are seeking a skilled Customer Service Representative to provide exceptional service to our clients through online chat. The ideal candidate will be fluent in Portuguese and Spanish, possess excellent communication and written...
-
Customer Service and Sales Representative
hace 3 días
Ciudad de México, Ciudad de México Quimati A tiempo completoJob Description:">We are seeking a highly skilled CUSTOMER SERVICE AND SALES REPRESENTATIVE to join our team at Quimati. As a key member of our sales team, you will be responsible for generating production orders, following up on customer requirements, and ensuring effective delivery.">About the Role:">This is a full-time position that requires a minimum of...
-
Sales Support Representative
hace 4 semanas
Ciudad de México, Ciudad de México TD SYNNEX A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Sales Support Representative to join our team at TD SYNNEX. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesFirst Call Response: Respond to customer inquiries and provide...
-
Sales Representative Specialist
hace 1 semana
Ciudad de México, Ciudad de México AIG A tiempo completoAbout the RoleAIG is seeking a skilled Sales Representative to join our team. As a Sales Representative, you will be responsible for developing and executing sales strategies to drive growth and profitability for existing and potential clients.Key ResponsibilitiesDevelop and maintain strong relationships with intermediaries and clients to identify business...
-
Sales and Account Development Representative
hace 4 semanas
Ciudad de México, Ciudad de México Oracle A tiempo completoSales and Account Development RepresentativeAt Oracle, we are seeking a highly motivated Sales and Account Development Representative to join our team. This role is a combination of a Field Sales Rep and Inside Sales Rep, responsible for selling a subset of product or services directly or via partners to small-and-medium sized accounts.Key...
-
Sales Assistant
hace 1 semana
Ciudad de México, Ciudad de México Cambridge University Press A tiempo completo**Role Overview**The Sales Support Assistant will provide valuable administrative support to the Higher Education (HE) sales team, helping sales representatives to efficiently manage customer relationships and meet sales targets.Main ResponsibilitiesMaintain and update customer relationship management system data, ensuring accurate and timely...