Luxury Concierge Professional
hace 2 semanas
Destination Club Management seeks a highly skilled Luxury Concierge Professional to join our team at the Quinta Tenerías Residence Club, a luxury vacation club in San Miguel de Allende.
The primary objective of this position is to provide exceptional concierge services to our Owners and Guests, ensuring their satisfaction and positive experience. As a key member of our team, you will be responsible for delivering personalized services, exceeding expectations, and maintaining a high level of customer service at all times.
Key responsibilities include:
- Preparing arriving information and coordinating pre-arrival standards and policies;
- Providing assistance with travel plans, reservation bookings, Quinta Tenerías services, dinner reservations, and special requests;
- Staying informed about local events, promotions, and rates;
- Ensuring that all keys/Fobs are secured and inventories are documented;
We require a candidate with:
- A minimum of 2 years' experience in hospitality, private club, or property management environments;
- Excellent communication and interpersonal skills, both written and verbal;
- Ability to read and interpret documents, such as safety rules and operating instructions;
- Basic Microsoft Office skills, including proficiency in Word and Excel;
- Quick thinking and problem-solving abilities to resolve complex situations effectively;
- General knowledge of occupational hazards and necessary safety precautions;
We offer a competitive salary of $20,000 per month, plus benefits, uniforms, food vouchers, bonuses, life insurance, and professional development opportunities. If you are a motivated and detail-oriented individual who excels in providing exceptional customer service, please consider joining our team.
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