IT-Supportmedarbejder til Global Kundeservice

hace 2 semanas


Monterrey, Nuevo León, México Nordic Jobs Worldwide A tiempo completo

Nordic Jobs Worldwide søger en udemærket IT-supportmedarbejder til at tilslutte sig vores kundes voksende team i Heerlen, Nederlandene. Vores kunde er et stort multinationalt selskab inden for Computer System Integrators industrien.

På grund af vores klients fortsatte vækst i hele Europa har de nyligt åbnet et nyt kontaktcenter i Heerlen. Det nye center vil være fokuseret på at sikre, at vi leverer den allerbedste eftersalgspleje til vores kunder i hele Europa. Som IT-supportmedarbejder vil du spille en central rolle i at levere denne service.

Dit primære ansvar vil være at håndtere returnering af kundegaranti, distribution af nye produkter og førsalgs-/eftersalgsservice. Du vil være ansvarlig for at sikre, at der bliver leveret den bedste service til klienter i hele Europa.

**Arbejdsopgaver:**

  • Giv en professionel salgsfremme til produktet
  • Opret og rediger nye/eksisterende ordrer
  • Behandle betalinger, refusioner og kredittildelinger efter behov
  • Samarbejde med andre afdelinger i virksomheden og løse eventuelle problemer

Løn: Lønnen vil være aftalt i henhold til overenskomsten, hvilket giver dig en stabil inkomst. Du kan også forvente at have mulighed for frivillige timer, som kan øge din løn.

Benefit: Firmaarrangementer, medarbejderrabat, parkering og flere feriepenge ved længerevarende ansættelse.

Vilkår: Fast stilling, fuldtid og start snarest.



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