IT Support Specialist for French Market

hace 2 semanas


Monterrey, Nuevo León, México Agile Global Solutions A tiempo completo

**Overview of Agile Global Solutions**:

We are a leading provider of innovative solutions in the IT industry, dedicated to delivering top-notch support services to our clients.

Our team is comprised of highly skilled professionals who are passionate about technology and committed to excellence.

**Estimated Salary Range:** $25,000.00 - $30,000.00 per month

**Job Summary:** We are seeking an experienced IT Support Specialist to join our team, focusing on providing exceptional support services to our clients in the French market.

**Responsibilities:**

Provide timely and effective resolution to technical issues related to IT systems, software, and hardware.

Evaluate and escalate unresolved problems to appropriate teams to ensure prompt resolution.

Maintain accurate documentation of issues and resolutions for future reference.

**Requirements:**

Florence in French (both written and spoken) with strong communication and problem-solving skills.

Experience in a customer service or IT support role is highly desirable.

**Benefits:** As a valued member of our team, you will enjoy a competitive salary, opportunities for growth and professional development, and a collaborative work environment.



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