Communication Manager for Latin America

hace 1 mes


Xico, México Zendesk A tiempo completo

Zendesk is seeking a skilled Communication Manager to join our Global Communications team in Latin America. This individual will report to the Director of Communications LATAM and play a critical role in supporting our programs focused on brand awareness and media relations.

The ideal candidate will have a strong background in public relations, with experience in developing thought leadership themes and content that amplify the Zendesk brand throughout Latin America. They will also lead PR efforts for product launches, shape newsworthy content, and grow it into trusted media resources.

Main Responsibilities:

  • Develop thought leadership initiatives across media, speaking, and contributed content to solidify Zendesk's position as a leader in AI for CX
  • Work closely with executives, content marketing, and creative teams to develop strategic communications plans
  • Lead cross-functional projects with different areas of the company, from Digital and Marketing to Sales and Consulting
  • Budget: $120,000 - $180,000 per year (dependent on experience)

Requirements:

  • A minimum of 8 years of PR experience, preferably in B2B software or IT
  • Excellent oral and written communication skills, with a knack for turning internal content into eye-catching pitches and contributed articles
  • Strong interpersonal, project management, and prioritization skills
  • Fluency in English and Spanish, with Portuguese preferred

About Us:

Zendesk is not your average tech company. We have competitive pay, benefits, appealing offices, snacks, and more. Our culture is deeply dedicated to enabling conversations and providing appreciative support. We help our staff maintain work-life balance, with flexible hours, remote work options, and dynamic parental leave plans.

We're an Equal Opportunity Employer:

We believe in offering our people a fulfilling and inclusive experience. Our hybrid way of working enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate, and learn while also giving our people the flexibility to work remotely for part of the week.



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