Database Service Delivery Lead

hace 2 semanas


Durango, México Novartis Farmacéutica A tiempo completo

At Novartis Farmacéutica, we are seeking a highly skilled Database Service Delivery Lead to oversee the efficient delivery of database services for our US region.

Key Responsibilities:

  • Develop and execute strategies to ensure seamless database service delivery across the US region, adhering to Novartis standards and best practices.
  • Effectively handle escalations, ensuring compliance with SLAs and KPIs, and collaborate with Database Operations leads to support regional coverage.
  • Collaborate with cross-functional teams to identify and implement process improvements, driving continuous innovation in database operations.
  • Utilize ITSM processes to optimize service delivery and enhance customer satisfaction.
  • Manage major incidents, collaborating with external vendors to resolve operational challenges and minimize downtime.
  • Drive database operations service improvements through innovative solutions and industry-leading best practices.
  • Deliver high-quality services to Novartis application/project teams on time, exceeding expectations and fostering strong relationships.
  • Oversee database services provided by a third-party vendor, ensuring alignment with company standards.

Requirements:

  • Prior experience in Oracle Database management is essential, with a good understanding of MS-SQL and cloud database management.
  • Experience with AWS RDS is highly desirable, as well as proficiency in ITSM processes and excellent English communication skills.
  • Able to lead major incident responses and work effectively with external vendors.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Relevant certifications in Oracle and MS-SQL are preferred.
  • A minimum of 10+ years of experience in database management, with a proven track record in Oracle Database service delivery.

The estimated salary for this role is around $120,000-$160,000 per year, depending on location and experience. If you're passionate about delivering exceptional database services and want to be part of a dynamic team, apply now



  • Durango, México Volunteers of America Colorado A tiempo completo

    Job OverviewWe are seeking a dedicated Service Coordinator to join our team at Volunteers of America Colorado. This is an exciting opportunity to make a meaningful difference in the lives of seniors and individuals with disabilities living in our affordable housing portfolio.About the RoleThe successful candidate will be responsible for providing...

  • Time Services Expert

    hace 4 semanas


    Durango, México Novartis Farmacéutica A tiempo completo

    Job Summary:We are seeking a skilled Time Services Expert to join our team at Novartis Farmacéutica. This role is responsible for providing second-level expert services for employees, managers, and People & Organization (HR) Services community in the area of Time Services processes.Key Responsibilities:Work Schedule AnalysisProduction support – SAP/ADP...

  • Service Coordinator

    hace 6 meses


    Durango, México Volunteers of America Colorado A tiempo completo

    Description SUMMARY The Service Coordinator is directly responsible for the service provision and housing assistance for the residents in the Affordable Housing Portfolio. This program serves seniors and persons with disabilities located one of the affordable housing sites. Service modalities include Trauma Informed Care, Harm Reduction, and Motivational...


  • Durango, México Volunteers of America Colorado A tiempo completo

    Job OverviewWe are seeking a skilled Service Coordinator to join our team at Volunteers of America Colorado. In this role, you will be responsible for providing housing assistance and service provision for residents in our affordable housing portfolio.About the RoleThe Service Coordinator will work directly with residents to identify their needs and provide...


  • Durango, México bbva A tiempo completo

    About the CompanyBBVA is a global banking group with over 160 years of history, present in 25 countries and serving more than 81 million customers.We are a diverse team of over 110,000 professionals working in multidisciplinary teams to drive innovation and digital transformation in the banking sector.


  • Durango, México Novartis Farmacéutica A tiempo completo

    About the RoleWe are seeking a highly skilled Global Patient Services Team Lead Specialist to join our team. This is an exciting opportunity to work in a dynamic environment and make a real difference in the lives of patients.As a Global Patient Services Team Lead Specialist, you will be responsible for providing leadership and support to a team of patient...


  • Durango, México Michael Page A tiempo completo

    Job Description:A prominent intelligent risk management service provider is seeking a skilled Senior Regional Director to oversee operations in Mexico. The role involves managing regional sales KPIs, leading sales for technology solutions and SaaS offerings, and driving market expansion.Responsibilities:Oversee operations in the assigned country, including...

  • Lead Cost Accountant

    hace 2 semanas


    Durango, México Johnson Controls A tiempo completo

    Job DescriptionOverview:We are seeking a skilled Lead Cost Accountant to join our team at Johnson Controls. In this role, you will be responsible for the process of costing in SAP, taking physical inventory of annual and cyclical assets, explaining variations of purchase, reviewing manufacturing and counting savings projects.Key Responsibilities:Review...


  • Durango, México Novartis Farmacéutica A tiempo completo

    Company OverviewNovartis Farmacéutica is a leading pharmaceutical company committed to helping people with diseases and their families. We are dedicated to delivering innovative medicines that improve patient outcomes.About the RoleThis is an exciting opportunity to join our Technical Operations team as a Logistics Operations Specialist. You will be...

  • Acquisitions Specialist

    hace 3 semanas


    Durango, México Johnson Controls A tiempo completo

    About Johnson ControlsJohnson Controls is a leading global provider of products and services that improve the performance, comfort, and quality of buildings.Salary Range$85,000 - $110,000 per year.Job DescriptionResponsibilities:Analyze MRP demand and replenish stocks in a timely manner to ensure material availability.Place purchase orders and expedite...


  • Durango, México Servpro Industries, Inc. A tiempo completo

    **Company Overview:** Servpro Industries, Inc. is a leading provider of restoration services dedicated to delivering exceptional results in the most critical moments for our customers.**Estimated Salary:** $18.00 per hour**Job Description: Full Time Restoration Customer Experience ManagerWe are seeking an experienced and organized individual to join our team...

  • Buyer

    hace 6 meses


    Durango, México Johnson Controls A tiempo completo

    The Buyer is assigned to a series of items. Is responsible for assuring that the requirements for these purchased items are filled in a proper time and that the material will meet the delivery date to minimize the risk of an inventory stock-out by reviewing the follow-up in a timely manner. Is also responsible for updating purchasing parameters to ensure...


  • Durango, México Napaausa A tiempo completo

    Job Title: Appliance Repair TechnicianJob Type: Full-TimeLocation: DurangoWe are seeking a skilled Appliance Repair Technician to join our team at Advanced Appliance Repair. As a member of our team, you will play a crucial role in repairing a variety of home appliances, from washers and dryers to microwaves and refrigerators.Why Work with Us?1. Exciting...

  • Courier-4

    hace 6 meses


    Durango, México FedEx Express LAC A tiempo completo

    Involves providing courier services directly to customers on a daily basis including driving, customer service and completing any related administration or paperwork. **General job description**: - Provides efficient and safe delivery and pick-up of packages and documents, while representing the company in a professional manner. - Operates non-articulated...


  • Durango, México Preferred by Nature A tiempo completo

    **Are you passionate about sustainable travel and eager to make a significant impact in one of Mexico’s most vibrant regions? Would you like to play a pivotal role in driving the growth of our sustainable travel program? If so, **you might be the match for our Sustainable Travel Specialist in Quintana Roo, Mexico.** **What you can expect**: As a...

  • Lider de Ventas

    hace 4 semanas


    Durango, México Unilever A tiempo completo

    Unilever busca un líder de ventasFunción: Gerente de Ventas Ice CreamReporta a: Gerente RegionalScope: Local, MéxicoLocalidad: DurangoTérminos & Condiciones: Tiempo Completo, presencial.Preguntas Frecuentes¿Qué necesitas para aplicar a la vacante?Licenciatura en Materias Económico Administrativas;3-4 años Experiencia en Compañías de Distribución...


  • Durango, México Novartis Farmacéutica A tiempo completo

    Novartis Farmacéutica seeks a skilled Treasury Cash Management Payments Expert to join our team.About the RoleWe are looking for a highly motivated and detail-oriented individual to support the Cash Disbursement process within our Global Service Center. The ideal candidate will have a strong understanding of Accounts Payables processes and system solutions,...

  • Lean Implementer

    hace 3 meses


    Durango, México Johnson Controls International A tiempo completo

    **What you will do?**: **Utilize our people talents to produce at the pace of customer demand using optimal resources achieving lowest cost with Six Sigma quality across the entire Value Stream.**: **Responsible for implement the correct balancing of the production lines, ensuring that the Production area can meet the volumes on time, quantity and quality...


  • Durango, México Volunteers of America Colorado A tiempo completo

    About the Role">We are seeking a Senior Housing Coordinator to join our team at Volunteers of America Colorado. This is a full-time position working 40 hours per week, Monday through Friday, with a salary range of $21.00-$22.00 per hour.Job SummaryThe Senior Housing Coordinator will be directly responsible for coordinating and facilitating health, wellness,...


  • Victoria de Durango, Durango, México Kia Veterans Technician Apprenticeship Program (VTAP) A tiempo completo

    Opportunity OverviewKia Retailers offer skilled and experienced military Veterans the chance to start an inspiring career as a Kia Certified Service Technician through the Kia Veterans Technician Apprenticeship Program (VTAP). Established by Kia America, Inc. in support of this initiative, VTAP enables qualified Veterans to benefit from full-time employment...