Client Relationship Specialist
hace 2 semanas
The Client Relationship Specialist plays a pivotal role in developing professional relationships with clients. This role applies advanced knowledge in monitoring, assessing, analyzing, and evaluating processes and data to identify policy gaps and formulate effective policies. The specialist interprets complex data, makes recommendations, and conducts research to provide factual insights. They identify inconsistencies in data or results, define business issues, and develop actionable recommendations on policies, procedures, or practices.
Key Responsibilities:
- Provide day-to-day client servicing, ensuring timely resolution to client issues.
- Validate client data and documentation in relevant systems.
- Collaborate with internal departments to solve client needs.
- Offer feedback to clients on emerging product needs, competitive practices, and process improvements.
- Analyze client data and provide targeted reporting as needed.
Qualifications:
- 0-2 years of relevant experience.
- Bachelor's degree in a related field.
About the Role:
This is an exciting opportunity for a skilled Client Relationship Specialist to join our team at Citi. As a key member of our Commercial Sales Support team, you will be responsible for delivering exceptional client service and driving business growth through strategic relationship-building and analysis.
What We Offer:
- A competitive salary range: $60,000 - $80,000 per annum, depending on location and experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A collaborative and dynamic work environment that fosters innovation and excellence.
- The chance to work with a global leader in financial services, shaping the future of commerce and industry.
EEO Statement:
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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