Relationship Development Specialist

hace 2 meses


Xico, México Hsbc A tiempo completo

Transform your career by embracing a role that fosters meaningful connections and drives business growth. Hsbc, a leading global banking and financial services organisation, invites applications for the position of Relationship Development Specialist.

This dynamic opportunity arises within our Data Operations function in Mexico, reporting directly to the Americas Regional Head of Consumer Delivery. As a key member of the team, you will leverage your exceptional relationship-building skills to develop and maintain strong ties with internal consumers across various Business Units, ensuring seamless data service delivery.

The ideal candidate will possess outstanding communication and interpersonal abilities, with experience working in Client Service roles, preferably within Financial Services. Additionally, they will have a solid understanding of reference data, Instrument, Calendar, and Pricing data at an asset class and attribute level. Strong organisational skills, attention to detail, and the ability to thrive in a fast-paced environment are essential for success in this position.

Responsibilities will include:

  • Establishing and maintaining relationships with Data Operations Clients
  • Conducting proactive consumer meetings and managing production escalations
  • Engaging with Instrument & Pricing teams to develop services and resolve existing shortfalls
  • Managing day-to-day issues with GSC teams and developing effective working relationships
  • Responding to production issues and escalations, following through to resolution and identifying mitigations
  • Collaborating with Global Change and IT to ensure strategic change programs align with consumer needs

We offer a competitive salary range of $80,000 - $110,000 annually, commensurate with experience, as well as opportunities for professional growth and development within a dynamic and results-driven environment.

We welcome applications from motivated individuals who share our commitment to delivering exceptional customer experiences. If you are driven, adaptable, and eager to make a real impact, we encourage you to apply for this exciting opportunity.



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