Operations Director, Fulfillment Center
hace 2 semanas
About the Role
We are seeking a highly skilled Operations Manager to lead our Outbound Operations team at Amazon Mexico. As a key member of our leadership team, you will be responsible for driving business objectives, managing budgets, and developing our team members to achieve exceptional results.
Key Responsibilities
- Develop and implement strategic plans to improve operational efficiency, reduce costs, and enhance customer satisfaction.
- Lead and manage a team of Area Managers, providing coaching, mentoring, and performance feedback to ensure they meet their objectives.
- Collaborate with cross-functional teams, including finance, safety, and operations integration, to drive business results and address operational issues.
- Identify and implement process improvements, leveraging Six Sigma tools and Lean techniques to drive efficiency and quality.
- Develop and maintain relationships with support staff, including HR, finance, and facilities, to ensure seamless support for projects and initiatives.
Requirements
- Bachelor's degree or equivalent.
- 3+ years of experience in performance metrics, process improvement, or lean techniques.
- English and Spanish proficiency.
- Ability to work a flexible schedule, including weekends, nights, and holidays.
- Strong operations management skills, with experience in manufacturing, production, or distribution environments.
About Amazon Mexico
At Amazon Mexico, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.
We are committed to providing a safe and inclusive work environment, where our employees can grow and develop their skills. If you are a motivated and results-driven individual who is passionate about operations management, we encourage you to apply for this exciting opportunity.
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