Operations Director, Fulfillment Center

hace 2 semanas


Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

About the Role

We are seeking a highly skilled Operations Manager to lead our Outbound Operations team at Amazon Mexico. As a key member of our leadership team, you will be responsible for driving business objectives, managing budgets, and developing our team members to achieve exceptional results.

Key Responsibilities

  • Develop and implement strategic plans to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Lead and manage a team of Area Managers, providing coaching, mentoring, and performance feedback to ensure they meet their objectives.
  • Collaborate with cross-functional teams, including finance, safety, and operations integration, to drive business results and address operational issues.
  • Identify and implement process improvements, leveraging Six Sigma tools and Lean techniques to drive efficiency and quality.
  • Develop and maintain relationships with support staff, including HR, finance, and facilities, to ensure seamless support for projects and initiatives.

Requirements

  • Bachelor's degree or equivalent.
  • 3+ years of experience in performance metrics, process improvement, or lean techniques.
  • English and Spanish proficiency.
  • Ability to work a flexible schedule, including weekends, nights, and holidays.
  • Strong operations management skills, with experience in manufacturing, production, or distribution environments.

About Amazon Mexico

At Amazon Mexico, we strive to be Earth's most customer-centric company, where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment.

We are committed to providing a safe and inclusive work environment, where our employees can grow and develop their skills. If you are a motivated and results-driven individual who is passionate about operations management, we encourage you to apply for this exciting opportunity.



  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleServicios Comerciales Amazon Mexico S. de R.L. de C.V. is seeking a highly skilled and experienced Operations Manager to join our team in Tepotzotlán, Edo. Mex. as an Area Manager in a Fulfillment Center.Key ResponsibilitiesLead and manage a team of 20 to 50 Amazon Associates, providing guidance and support to ensure the highest levels of...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAs an Operations Manager at Servicios Comerciales Amazon Mexico S. de R.L. de C.V., you will play a critical role in driving business growth and excellence in our Fulfillment Center. You will be responsible for leading a team of Area Managers, coaching and mentoring them to achieve performance objectives, and building positive employee...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAt Servicios Comerciales Amazon Mexico S. de R.L. de C.V., we're committed to delivering exceptional customer experiences. As an Operations Manager, Outbound Operations, you'll play a critical role in driving our Fulfillment Center's success.Key ResponsibilitiesDevelop and implement staffing plans, schedules, and quality initiatives to meet and...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    The Operations Change Leader plays a pivotal role within the Leadership Team of the Fulfillment Center, championing site performance and network strategies. This position involves the active management of training specialists and Quality Managers, ensuring that team efforts align with internal customer requirements. By collaborating with operational teams,...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    The Change Manager is an active member of the FC’s Leadership Team, driving and supporting site performance and network initiatives. The Change Manager actively manages a team of training specialists as well as a team of Quality Managers. The CM must ensure the work of the team is aligned to meet internal customer needs. By partnering with operations,...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleThe Change Manager is a key member of the Fulfillment Center's Leadership Team, driving and supporting site performance and network initiatives. This role actively manages a team of training specialists and Quality Managers, ensuring the work of the team is aligned to meet internal customer needs.By partnering with operations, building support...

  • Operations Director

    hace 1 mes


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Operations Manager Job DescriptionAmazon is seeking experienced Operations Managers to lead our Fulfillment Centers (FCs) in Mexico. As an Operations Manager, you will be responsible for driving business objectives, developing and implementing process improvements, and ensuring the highest level of customer satisfaction.Key Responsibilities:Develop and...

  • Operations Director

    hace 7 días


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Job Title: Operations ManagerAs an Operations Manager at Servicios Comerciales Amazon Mexico S. de R.L. de C.V., you will be responsible for leading the operations of our Fulfillment Center, ensuring that we meet and exceed our business plan. This role involves driving the creation of staffing plans, schedules, quality initiatives, process change...


  • tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

    Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an entry-level manager. We promise you will have your leadership capacity stretched to its full potential. As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the...


  • tepotzotlán, México Amazon A tiempo completo

    General Manager Assistant, Worldwide Operations At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an Administrative Assistant to support...

  • Operations Manager

    hace 2 meses


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

    About the RoleAmazon is seeking a high-potential leader to own their impact in Amazon Operations as an entry-level manager. As a front-line leader, you will have the opportunity to invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on...


  • Tepotzotlán, México Amazon A tiempo completo

    Administrative Support Specialist, Worldwide OperationsAt Amazon, we strive to be the most customer-centric organization on earth. To achieve this, we need exceptionally talented, driven individuals with a passion for delivering exceptional results. We're seeking an Administrative Assistant to support the Site Leader and Fulfillment Center Operations...


  • Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Operations Manager to lead our Outbound Operations team at Amazon Mexico. As a key member of our leadership team, you will be responsible for driving business objectives, managing budgets, and developing high-performing teams.Key ResponsibilitiesDevelop and implement strategic plans to improve operational...

  • Operations Manager

    hace 3 semanas


    Tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    About the RoleWe are seeking a highly skilled Operations Manager to join our team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. in Tepotzotlan, MEX. As an Operations Manager, you will be responsible for leading a team of Area Managers and overseeing the day-to-day operations of our Fulfillment Center.Key ResponsibilitiesDevelop and implement...


  • Tepotzotlán, Méx., México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo

    Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of employee and performance management experience - 2 years of Strong Operations Management Proficient in Data Analysis - 5+years Operations Management experience in...


  • tepotzotlán, México Amazon A tiempo completo

    General Manager Assistant, Worldwide Operations At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an Administrative Assistant to support...


  • tepotzotlán, México Servicios Comerciales Amazon Mexico S. de R.L. de... A tiempo completo

    At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history. We are seeking an Administrative Assistant to support the Site Leader and Fulfillment Center...