Bilingual Sales Representative
hace 2 meses
Job Summary
We are seeking a highly skilled Bilingual Sales Representative to join our team at AT&T. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.
Key Responsibilities
- Utilize effective sales techniques to build strong customer relationships and enhance the buying experience.
- Apply customer relationship and sales techniques to recommend and sell a variety of AT&T products and services that meet customers' needs.
- Provide customer service and billing support, resolving any issues related to customers' accounts.
- Add new lines or services to accounts to help customers' businesses grow.
- Uncover customers' needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customers' needs.
- Find personalized solutions that fit each customer's needs and make recommendations (rate plans, data usage reduction, promotions, etc.).
Requirements
- Advanced English fluency to engage with U.S. customers.
- Experience using a personal computer and Microsoft Office products is a must.
- 1 year of sales experience (or excellent communication skills).
- Ability to train and work 5 days (40 hours during operation hours) + 2 resting days per week.
Benefits
- Monthly base salary: MXN$18,400 (before taxes).
- Average monthly bonus of MXN$8,000 when meeting sales and service targets.
- Monthly grocery vouchers: MXN$1,519 every 14 days.
- Monthly restaurant vouchers: MXN$1,216 every 14 days.
Work Environment
This is not a work-from-home role. You will be required to work in our offices 100% of the time.
Equal Employment Opportunity
AT&T is an equal employment opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.
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