Bilingual Sales Representative

hace 2 meses


Veracruz, Veracruz-Llave, México AT&T A tiempo completo

Job Summary

We are seeking a highly skilled Bilingual Sales Representative to join our team at AT&T. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.

Key Responsibilities

  • Utilize effective sales techniques to build strong customer relationships and enhance the buying experience.
  • Apply customer relationship and sales techniques to recommend and sell a variety of AT&T products and services that meet customers' needs.
  • Provide customer service and billing support, resolving any issues related to customers' accounts.
  • Add new lines or services to accounts to help customers' businesses grow.
  • Uncover customers' needs by building rapport, asking discovery questions, providing empathy statements, and restating the understanding of customers' needs.
  • Find personalized solutions that fit each customer's needs and make recommendations (rate plans, data usage reduction, promotions, etc.).

Requirements

  • Advanced English fluency to engage with U.S. customers.
  • Experience using a personal computer and Microsoft Office products is a must.
  • 1 year of sales experience (or excellent communication skills).
  • Ability to train and work 5 days (40 hours during operation hours) + 2 resting days per week.

Benefits

  • Monthly base salary: MXN$18,400 (before taxes).
  • Average monthly bonus of MXN$8,000 when meeting sales and service targets.
  • Monthly grocery vouchers: MXN$1,519 every 14 days.
  • Monthly restaurant vouchers: MXN$1,216 every 14 days.

Work Environment

This is not a work-from-home role. You will be required to work in our offices 100% of the time.

Equal Employment Opportunity

AT&T is an equal employment opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.



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