Customer Project Specialist

hace 4 semanas

Xico, México Cisco Systems A tiempo completo

About the Role

Cisco Systems is seeking a highly skilled and experienced Project Delivery Specialist to join our Project Delivery Team at Americas CX Center. As a key member of our team, you will be responsible for delivering tangible results for our external customers in APJC, EMEAR, and America regions.

Key Responsibilities

  • Manage small complex projects in an account or group of accounts in a hybrid working environment.
  • Creation of a project schedule and plan with financial, resource, and material requirements.
  • Develop and present proposals and final agreements.
  • Prepare and maintain Project Plan, Risk Registers, Issue Logs, Project KPI's & Metrics, Lessons Learned, and other Project-related documentations.
  • Conduct customer-facing status meetings; you may host ritual meetings following Agile methodologies.
  • Provide leadership to project staff including project engineers, vendors, partners, or subcontractors.
  • Manage the project from start to completion including the resolution of raised project issues.
  • Responsible for the Project Budget, Margins, and completion within given timelines.
  • Present service business value to customers for new or existing business.
  • Influence the customer in the assessment, planning, and management of related projects.
  • Build rapport that lasts, becoming a trusted advisor for our customers and stakeholders.
  • May manage internal projects/programs within Cisco.
  • Works with the Program Management Community to further develop the PM/PGM role, processes, and operations.
  • Contribute to the development of a project management methodology.
  • Lead Project teams to deliver multiple, simultaneous projects that span across several business or technology areas.

About You

To be successful in this role, you will need to have:

  • Bachelor of Engineering/Technology, preferred in Telecommunications.
  • 2-5 years of overall experience with a minimum of 2 years of Project Management experience.

What We Offer

Cisco Systems offers a dynamic and international work environment with opportunities for professional growth and development. We are committed to diversity and inclusion and strive to create a workplace that is welcoming and inclusive for all employees.

  • Customer Success Advocate

    hace 4 semanas

    Xico, México Promote Project A tiempo completo

    Customer Success SpecialistWe are seeking a highly skilled Customer Success Specialist to join our team at Promote Project. As a key member of our customer-facing team, you will be responsible for ensuring customer satisfaction and delivering exceptional support to our clients.Key Responsibilities:Respond to customer inquiries and requests via Zendesk and...

  • Customer Project Technical Specialist

    hace 4 semanas

    Xico, México Schneider Electric Gruppe A tiempo completo

    Job DescriptionCustomer Project Technical SpecialistWe are seeking a highly skilled Customer Project Technical Specialist to join our team at Schneider Electric Gruppe. As a key member of our organization, you will be responsible for leading and performing detailed technical operational activities related to customer projects.Key Responsibilities:Lead and...

  • Customer Project Technical Specialist

    hace 4 semanas

    Xico, México Schneider Electric A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Project Technical Specialist to join our team at Schneider Electric. As a key member of our organization, you will be responsible for leading and performing detailed technical operational activities related to customer projects.Key Responsibilities:Technical Leadership: Provide technical guidance and...

  • Customer Project Manager

    hace 8 horas

    Xico, México Schneider Electric Gruppe A tiempo completo

    Customer Project EngineerSchneider Electric is seeking a skilled Customer Project Engineer to join our team in CDMX Plant. As a key member of our project team, you will be responsible for managing customer projects from start to finish, ensuring timely delivery and customer satisfaction.Main Responsibilities:Coordinate with Supply Chain, Manufacturing, and...

  • Customer Support Specialist

    hace 4 semanas

    Xico, México Swapcard A tiempo completo

    {"title": "Customer Support Specialist", "description": "Support the Swapcard CommunityAt Swapcard, we're passionate about delivering exceptional event experiences. As a Customer Support Specialist, you'll play a vital role in ensuring our users have a seamless and enjoyable experience on our platform.Key Responsibilities:Provide timely and effective support...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Oilandgas.Org A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Project Engineer to join our team at Oilandgas.Org. As a key member of our organization, you will be responsible for managing customer projects from start to finish, ensuring timely delivery, and maintaining excellent customer relationships.Main Responsibilities:Manage customer projects, including planning,...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Schneider Electric Norge As A tiempo completo

    Job SummarySchneider Electric Norge As is seeking a highly skilled Customer Project Engineer to join our team. As a key member of our organization, you will be responsible for managing customer projects from start to finish, ensuring timely delivery, and maintaining excellent customer relationships.Main ResponsibilitiesManage customer projects, including...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Schneider Electric A tiempo completo

    Job Opportunity: Customer Project EngineerSchneider Electric is seeking a highly skilled Customer Project Engineer to join our team in a key role that will drive business growth and customer satisfaction.Main Responsibilities:Project Management: Oversee the entire project lifecycle, from planning to execution, to ensure timely delivery and customer...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Schneider Electric Norge As A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Project Engineer to join our team at Schneider Electric Norge As. As a key member of our project management team, you will be responsible for managing customer projects from start to finish, ensuring timely delivery, and maintaining strong relationships with customers and suppliers.Key...

  • Customer Support Specialist

    hace 4 semanas

    Xico, México Atlas Technology Solutions A tiempo completo

    {"h1": "Customer Support Specialist at Atlas Technology Solutions", "p": "We're looking for a skilled Customer Support Specialist to join our team at Atlas Technology Solutions. As a Customer Support Specialist, you will be the first point of contact for our customers, providing timely and effective solutions to their queries and issues. You will work...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Ericsson A tiempo completo

    About this opportunityWe are seeking a highly skilled Customer Project Manager to lead assigned customer projects, ensuring project goals are met, customer expectations are fulfilled, and the customer relationship is handled in the best possible way within the scope of the contract.Key ResponsibilitiesEstablish the project plan baseline, defining project...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Ericsson A tiempo completo

    **About this opportunity**:We are seeking a skilled Customer Project Manager to lead assigned customer projects, ensuring project goals are met, customer expectations are fulfilled, and customer relations are handled effectively within the scope of the contract.**Key Responsibilities:**Establish the project plan baseline, defining project scope, securing...

  • Customer Project Manager

    hace 1 mes

    Xico, México Schneider Electric Gruppe A tiempo completo

    Job Summary: Schneider Electric Gruppe is seeking a highly skilled Customer Project Engineer to join our team in Mexico City. As a key member of our project management team, you will be responsible for managing customer projects from start to finish, ensuring timely delivery, and maintaining excellent customer relationships.Main Responsibilities:Project...

  • Customer Project Manager

    hace 4 semanas

    Xico, México Schneider Electric Gruppe A tiempo completo

    Job Summary: Schneider Electric Gruppe is seeking a highly skilled Customer Project Engineer to join our team in Mexico City. As a key member of our project management team, you will be responsible for managing customer projects from start to finish, ensuring timely delivery, and maintaining excellent customer relationships.Main Responsibilities:Project...

  • Customer Success Specialist

    hace 9 horas

    Xico, México Rarible, Inc. A tiempo completo

    Join Rarible, Inc. as a Customer Success SpecialistWe are seeking a highly motivated and experienced Customer Success Specialist to join our team at Rarible, Inc. As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and managing day-to-day customer requests via our ticket system (Zendesk) and social media channels...

  • Project Manager

    hace 4 semanas

    Xico, México Siemens Digital Industries Software A tiempo completo

    About the RoleWe are seeking a dedicated and talented Project Manager - Technical Specialist to join our team at Siemens Digital Industries Software. As a key member of our team, you will play a crucial role in tackling ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.Key ResponsibilitiesCoordinate...

  • Creative Branding Specialist

    hace 4 semanas

    Xico, México Project Growth A tiempo completo

    Job Title: Creative Branding SpecialistProject Growth is seeking a highly skilled Creative Branding Specialist to join our team. As a key member of our team, you will be responsible for delivering creative and branding services to our clients.Key Responsibilities:Client Management & Creative Scoping: Work with client accounts to scope their needs and...

  • Customer Experience Project Specialist

    hace 4 semanas

    Xico, México Uber A tiempo completo

    About the RoleThe Customer Experience Program Specialist will be responsible for executing and monitoring our Eaters and Couriers experience and support strategy in LATAM. They will analyze, create, recommend, and manage operational and strategic initiatives across a variety of programs and support modalities in the region. The role will also be responsible...

  • Customer Experience Specialist

    hace 9 horas

    Xico, México Spx Flow A tiempo completo

    Job Title: Customer Experience SpecialistJob Summary:We are seeking a highly skilled Customer Experience Specialist to join our team at SPX FLOW, Inc. in Mexico. As a Customer Experience Specialist, you will be responsible for setting up sales orders, managing customer interactions, and ensuring exceptional customer experiences.Key Responsibilities:Set up...

  • Customer Success Specialist

    hace 4 semanas

    Xico, México Refinitiv A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Success Specialist to join our team. As a key member of our Customer Success team, you will play a critical role in ensuring the successful renewal of our customers' contracts.Key Responsibilities:Support Customer Success Managers in operational activities and renewal processCollaborate with customer...