Customer Support Specialist

hace 2 días


Xico, México Swapcard A tiempo completo
{"title": "Customer Support Specialist", "description": "Support the Swapcard Community

At Swapcard, we're passionate about delivering exceptional event experiences. As a Customer Support Specialist, you'll play a vital role in ensuring our users have a seamless and enjoyable experience on our platform.

Key Responsibilities:
  • Provide timely and effective support to users via various channels
  • Run regular webinars and training sessions for event organizers and exhibitors
  • Collaborate with the event team to create engaging content for attendees, exhibitors, and organizers
  • Offer online and onsite support for events throughout their duration
Requirements:
  • High level of English and any other language will be appreciated
  • Prior experience in customer service, support, or project management
  • Excellent interpersonal skills and ability to work autonomously
  • Service-oriented and empathetic towards clients
  • Startup mindset and willingness to learn and adapt quickly
What We Offer:
  • International team with 40+ nationalities
  • Remote-first policy with headquarters in Paris
  • Thriving startup with career growth opportunities
  • Open-minded culture that appreciates differences
  • Feedback-driven, supportive, and curious team

We're committed to upholding equal employment practices and making merit-based employment decisions. We welcome individuals from all backgrounds, abilities, and experiences to apply.

", "lang_code": "en-US"}

  • Xico, México Atlas Technology Solutions A tiempo completo

    {"h1": "Customer Support Specialist at Atlas Technology Solutions", "p": "We're looking for a skilled Customer Support Specialist to join our team at Atlas Technology Solutions. As a Customer Support Specialist, you will be the first point of contact for our customers, providing timely and effective solutions to their queries and issues. You will work...


  • Xico, México Freshbooks A tiempo completo

    Job SummaryFreshBooks is a leading cloud-based software company that provides innovative solutions for small business owners. We are seeking a highly skilled and motivated Customer Support Specialist to join our award-winning Support team.About the RoleWe are looking for a dedicated and passionate individual who can provide exceptional customer support and...


  • Xico, México Nokia A tiempo completo

    Join Nokia's Network Infrastructure TeamCustomer Support SpecialistWe are seeking a highly skilled and motivated Customer Support Specialist to join our Network Infrastructure team. As a key member of our team, you will be responsible for providing technical support to our customers, ensuring their networks are operational and running properly.Key...


  • Xico, México Cloudbeds A tiempo completo

    **About Cloudbeds**Cloudbeds is a leading technology company that provides a comprehensive platform for the hospitality industry, serving thousands of properties worldwide. Our platform is designed to streamline hotel operations, distribution, guest experience, and data analytics.**Our Team**We are a diverse team of experts in technology and hospitality,...


  • Xico, México Cargobase A tiempo completo

    About CargobaseCargobase is a leading provider of transportation management software solutions, dedicated to simplifying and automating freight services for companies worldwide. Our team of logistics and tech professionals is passionate about delivering exceptional customer experiences and driving business growth.Job SummaryWe are seeking a highly skilled...


  • Xico, México Karat A tiempo completo

    About KaratKarat is a leading interviewing company that helps organizations hire top engineering talent with confidence. Our mission is to make every interview predictive, fair, and enjoyable, unlocking opportunities for everyone.Our Customer Operations TeamWe empower Karat's customer partnerships through tool automation, insightful analytics, and...


  • Xico, México Localizationacademy A tiempo completo

    Job Summary:We are seeking a highly skilled and detail-oriented Bilingual Customer Support Specialist to join our team at Localizationacademy. As a key member of our support team, you will be responsible for providing exceptional customer support to our clients while utilizing your language skills to translate and moderate product content.Key...


  • Xico, México Grupo Sonda A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Support Specialist to join our team at Grupo Sonda. As a key member of our service desk, you will be responsible for providing first-level customer support and technical assistance to our clients.Key Responsibilities:Provide technical support and assistance to users, delivering and recording all necessary...


  • Xico, México Opentable A tiempo completo

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional service to our customers, answering complex questions, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Xico, México Swapcard Corporation A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Support Specialist to join our team at Swapcard Corporation. As a key member of our support team, you will be responsible for providing exceptional support to our users, event organizers, and exhibitors.Key ResponsibilitiesProvide timely and effective support to users, event organizers, and...


  • Xico, México Sur A tiempo completo

    We are seeking a skilled Customer Support Specialist to join our team at Sur. As a key member of our customer-facing team, you will play a vital role in ensuring our customers receive exceptional support and service.**Key Responsibilities:**• Identify customer needs and provide personalized support to ensure their technical issues are resolved...


  • Xico, México Thomson Reuters A tiempo completo

    About the Role:We are seeking a highly skilled and motivated Sales Support Specialist to join our team at Thomson Reuters. As a Sales Support Specialist, you will play a critical role in supporting the sales unit by providing administrative assistance, data entry, and customer communication.Key Responsibilities:Provide administrative support to the sales...


  • Xico, México Trykeep A tiempo completo

    About the Role:We are seeking a highly skilled Customer Support Representative to join our team at Trykeep. As a key member of our customer service team, you will play a crucial role in ensuring our customers receive the highest level of support and satisfaction.Responsibilities:Respond to customer inquiries and resolve issues promptly and...


  • Xico, México Wipro Technologies A tiempo completo

    Job SummaryWipro Technologies is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to our customers, ensuring the smooth operation of our voice and data networks.Key ResponsibilitiesProvide technical support to customers, including troubleshooting...


  • Xico, México Amazon A tiempo completo

    About the RoleAudible, a subsidiary of Amazon, is seeking a highly skilled and motivated Technical Support Specialist to join our growing team. As a Technical Support Specialist, you will play a critical role in providing exceptional customer support and technical expertise to our customers.Key ResponsibilitiesProvide technical support and troubleshooting...


  • Xico, México Codertal A tiempo completo

    Job Summary:Codertal is seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to address inquiries, concerns, and complaints effectively.Key Responsibilities:Engage in social media interactions to address customer questions...


  • Xico, México Zendesk A tiempo completo

    About the RoleWe're seeking a highly skilled Technical Support Specialist to join our team at Zendesk. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, email, and chatResolve customer issues in a timely...


  • Xico, México Coolbet A tiempo completo

    About the Role:We are seeking a highly motivated and service-minded individual to join our team as a Customer Support Specialist. As the face of our company for new customers and the champion of our customers within the company, you will play a crucial role in delivering exceptional customer experiences.Key Responsibilities:Work collaboratively with other...


  • Xico, México Legion A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Legion. As a Technical Support Specialist, you will be responsible for providing exceptional support to our customers, troubleshooting complex issues, and escalating issues to our engineering team as needed.Key ResponsibilitiesTroubleshoot complex technical issues and...


  • Xico, México Codertal A tiempo completo

    Job Summary:Codertal is seeking a highly skilled and experienced Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and promoting additional products or services.Key Responsibilities:Engage in retention efforts to...