Order Entry Specialist

hace 2 semanas

Guadalajara, Jalisco, México TD SYNNEX A tiempo completo

About the Role

As a key member of our team at TD SYNNEX, you will play a vital role in supporting customers with their pre-sales inquiries, including pricing, services, and deal registrations for a wide array of complex solutions. This is an entry-level position, designed to help you grow your career while contributing to a collaborative team environment.

Key Responsibilities

  • Provide first-call responses to customer inquiries, focusing on accurate pricing and quotations for their identified solutions.
  • Handle deal registrations, apply pricing, and assist in creating renewal contracts.
  • Communicate lead times and delivery schedules based on product availability and other factors.
  • Offer final, adjusted pricing solutions based on applicable programs, promotions, and add-ons.
  • Contribute to sales forecasting and planning efforts.
  • Implement management-suggested actions to meet business needs.

Requirements

  • Experience:
    • No prior experience necessary.
  • Education & Certifications:
    • High School Graduate with HS Diploma field of study required.
    • Associate Degree with Business, IT, or related Field of Study preferred.
  • Knowledge, Skills & Abilities:
    • English proficient (B2+ or above) - both written and verbal.
    • Proficient in executing instructions and requesting clarification.
    • Basic data entry and mathematical skills.
    • Effective communication skills, both written and verbal.
    • Ability to adjust to change and adapt as needed.
    • Comfortable working under stress and pressure.
    • Strong multitasking abilities.
    • Quick learner with proficiency in technology.
    • Basic level computer skills.
    • May be required to work shifts based on business needs.

Working Conditions

  • Professional environment (Remote).
  • Occasional non-standard work hours or overtime as business requires.

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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