Order Management Specialist

hace 1 día


Guadalajara, Jalisco, México Panduit A tiempo completo
Job Overview

Panduit is seeking a highly skilled Order Management Associate to join our team. As a key member of our operations team, you will be responsible for managing the entire order lifecycle, from receipt to delivery.

Key Responsibilities
  1. Process and enter purchase orders from distributors and other approved purchasers into our order management system.
  2. Prepare export documents for freight carriers and coordinate shipments.
  3. Manage the auto-ship and debit account correction process for orders received via EDI.
  4. Distribute workload received via the customer service mailbox into different workflow queues.
  5. Handle pricing and availability requests from customers.
  6. Provide follow-up on orders to ensure timely delivery and resolve any discrepancies.
  7. Process additional transactions such as expedites, documents, and reprints.
Requirements
  • High school degree required; technical or high school degree preferred.
  • Advanced proficiency in English (reading, speaking, writing).
Work Environment

Day shift in Mexico.



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