Senior Patient Safety Specialist

hace 1 semana


Ciudad de México, Ciudad de México Novo Nordisk A tiempo completo

About the Role

We are seeking a Senior Patient Safety Specialist to join our Clinical, Medical & Regulatory department at Novo Nordisk.

Job Summary

The successful candidate will be responsible for ensuring compliance with all internal and external drug and device safety reporting requirements regarding the collection and maintenance of safety information. This includes receipt, documentation, triage and quality assessment of inbound safety information, including adverse events and technical complaints.

Main Responsibilities

  • Ensuring compliance with internal and external safety reporting requirements
  • Receipt, documentation, triage and quality assessment of inbound safety information
  • Handling inbound and outbound calls and correspondence for adverse events and technical complaints
  • Providing professional and timely responses to product information questions and inquiries
  • Assisting with training and mentoring of new joiners and workload distribution and coordination

Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in a science or healthcare discipline
  • 3+ years of patient safety experience, preferably with customer service experience
  • Strong knowledge of medical and pharmacovigilance terminology
  • Experience with MedDRA coding and adverse event identification is preferred
  • Advanced or Fluent Level of Spanish and English
  • Familiarity with FDA regulations, computer validation, and Sarbox regulatory requirements
  • Proficiency in test case writing and execution

About Us

Novo Nordisk is a leading global healthcare company with a legacy of driving change to defeat serious chronic diseases. Our success relies on the joint potential and collaboration of our employees around the world.

Salary and Benefits

This is a full-time position offering an annual salary range of $85,000-$110,000 depending on location and experience.



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